OVERVIEW: 

The Salvation Army is seeking a Program Manager for the Joseph McFee Center, who will be part of the leadership team responsible for overseeing the day-to-day operations of the 100-bed facility located in San Francisco’s Mission District. This includes managing staff, designing and implementing comprehensive support services for participants, contract compliance, data collection and reporting, and coordinating with other Salvation Army programs and community partners. The Program Manager will work to create a safe, supportive, and structured environment that supports participants' transition from residential treatment to the Joseph McFee Center, and promotes the transition to permanent housing and self-sufficiency.

DUTIES AND RESPONSIBILITIES:

Provide oversight, supervision, training, and evaluation to staff Create and monitor work schedules Serve as one of the leads for programmatic operations Serve as a liaison to community and government partners and other stakeholders Represent the program internally during The Way Out planning and coordination meetings Work with social service support staff to develop and implement services for participants and training for staff Work closely with the program director to support the program’s data collection and reporting efforts, data integrity, outcomes and program deliverables Oversee The Way Out’s social media Lead the development of client success stories to be used on outreach material, development, social media, and other public-facing documents Ensure compliance with policies and procedures of The Salvation Army and the State of California Provide regular written and oral reports as needed to the Program Director and other Salvation Army leadership as requested Other related duties as required

EDUCATION AND EXPERIENCE:

High school diploma or equivalent (required) CA Driver’s license (required) Bachelor’s Degree (preferred) Experience in social services management (preferred) Experience working as a supervisor Experience with Microsoft programs

SKILLS AND ABILITIES:

Ability to work with people from various backgrounds and cultures Ability to multi-task Excellent organizational skills, detail-oriented, and accurate

EQUIPMENT USED: 

Modern Office Equipment and Relevant Software

PHYSICAL REQUIREMENTS:

Ability to lift up to 25 lbs. (usually file boxes)

ADA Statement:

Qualified individuals must be able to perform the essential duties of the position with or without accommodation.  A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.