Job Title: Program Manager
Job Location: Pittsburgh, PA
Duration : 6 Months Contract to hire

Job Summary:
The main function is to plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming.

Job Responsibilities:
• Review project plans to plan and coordinate project activity.
• Manage backup, security and user help system.
• Consult with users, management, vendors, and technicians to assess computing needs and system requirements.
• Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
• Provide users with technical support for computer problems.
• Recruit, hire, train and supervise staff, or participate in staffing decisions.
• Evaluate data processing proposals to assess project feasibility and requirements.
• Develop and interpret organizational goals, policies, and procedures.
• Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.

Required Skills:
• Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.
• Strong ability to work independently and manage ones time.
• Strong leadership and mentoring skills necessary to provide support and constructive performance feedback.
• Strong knowledge of circuit boards, processors, electronic equipment and computer hardware and software.
• Strong knowledge of production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods.
• Strong knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.
• Strong knowledge of computer software, such as Visual Basic, Java, SQL, etc.

Education/Experience:
• Bachelor's degree in a technical field such as computer science, computer engineering or related field required or equivalent work experience. MBA or other related advanced degree preferred.
• PMI or PMP certification preferred.
• 6+ years experience in role required.

Key responsibilities:

* Manage scope of projects from inception to closure.
* Help define, develop, and manage implementation schedules and project budgets.
* Coordinate resources, prepare project teams for kickoff and ensure effective completion of project milestones, control project scope and mitigate risks.
* Ensure project consultants are delivering to configuration, development, and methodology standards.
* Ensure delivery and release processes are efficient and cost effective.
* Provide leadership, direction, and problem management for/to the delivery teams.
* Provide technical support and participate in the change control process.
* Become the single point of contact for delivery and act as an advocate between the Service Delivery and the Customer.
* Help drive and coordinate crisis management.

Must have technical skills/experience (ask for alternative/tool/version):
Java
SQL
DevOps
System Support
SDLC and Architecture
Prior leadership experience
Agile (Scrum/kanban)

Flex Skills:
Payments experience
Agile Cert
Java Cert
Scrum Master
PMP Cert

Soft skills that would make a candidate successful in this role:
Articulate
Polished


Please apply to the job posting, if you have matching skills and experience and my team will get in touch with you.

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.