Complete Description:
The Program Manager (PM) designs, plans, and coordinates work teams. Provides technical support to project team members. Handles complex application features and technical designs. Designs and implements the components required for complex application features. Generally manages a group of applications systems analysts. Relies on experience and judgment to plan and accomplish goals. Usually reports to a senior manager.
4 to 7 years of experience, relies on experience and judgment to plan and accomplish goals, performs a variety of complicated tasks, may lead and direct the work of others, may report directly to a project lead or manager, a wide degree of creativity and latitude is expected.
Skills:
Skill
Required / Desired
Amount
of Experience
Project Management
Required
2
Years
Strong understanding of the SDLC
Required
Highly Organized
Required
Excellent Communication Skills
Required
Knowledge of service desk processes
Highly desired