COLUMBUS, OH, USA
1 day ago
Program Manager
Job Seekers, Please send resumes to resumes@hireitpeople.com Short Description:  The Program Manager directs, controls, administers, and regulates an enhancement or development program.
Complete Description:  Organization:Opportunities for Ohioans with Disabilities (OOD) is a social services agency within state government. The agency is comprised of two major divisions: a disability determination division (DDD) that adjudicates federal Social Security Administration claims, and a vocational rehabilitation division that provides vocational rehabilitation (VR) services to Ohioans who are disabled and wish to either join or return to the workforce.
Projects:OOD has multiple initiatives to which this position will be applied. We have two active high-profile VR projects – one Agile, and one not – and also are seeking to review / revamp existing project management practices and project oversight. The Agile project is a portal that will have both business-to-business and business-to-consumer functions. This portal will interact with the agency's "AWARE" case management system to obtain presentation data, update case information, and manage case attachments. The non-Agile project is a data warehouse / business intelligence / reporting project. Developers are in the process of restructuring the data warehouse presently. The modification will add new source information, support trending with historical data, and enable the agency to eliminate a separate reporting copy of production case data.
Position Responsibilities:The Project Manager will be responsible for managing assigned projects to ensure that the projects are completed on schedule, and that they meet or exceed the established business, technical, and quality requirements. The PM will also review the agency’s existing project management, oversight, and reporting processes and assist in revamping these processes where appropriate to best meet the needs of the agency.
• Manage assigned projects   o Monitor and control schedule   o Maintain project plan documents   o Report status to management and executives• Review / revamp agency project methodology and execution   o Project documentation   o Resource management   o Monitor and control functions   o Communication and reporting• Work with executive staff to improve project / portfolio prioritization
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The Program Manager directs, controls, administers, and regulates an enhancement or development program.  The Program Manager is the individual ultimately responsible to the agency. The Program Manager’s primary responsibility is to drive the entire effort from start to finish. The Program Manager must ensure that the program is completed on schedule and that the final product meets the business, technical, and established quality requirements. The difference between a PM1, PM2, PM3, PM4, and PM5 will depend on the size of the project, and the breadth and scope of the project.
PM2 Years of Relevant Experience: 5 to 6 yearsPreferred Education: 4 year college degree or equivalent technical studyRole Description: All roles specified in PM1 plus the following:•Accountable for the approval and sign-off of the program plan with customer representatives, such as portfolio managers, and all affected program stakeholders.•Accountable for management of scope for the program and gaining agreement and approval of scope changes with customer representatives and affected stakeholders.•Build and maintain relationships with key stakeholders and customer representatives.•Direct work planning and scheduling design work.•Manage, and track the program progress against the program plan.•Serve as the primary point of contact for all program-related issues and resolution of issues.•Coordinate and present proposals to agencies as necessary.•Identify and manage program risk and develops risk mitigation strategies, track to closure.•Ensure team leads adjust and revise estimates when necessary.•Anticipate issues and proactively address them. Resolve conflicts with sensitivity and tact.•Coordinate the establishment of program standards and program specific procedures with team leads.•Responsible for project compliance with standards and procedures.•Responsible for the capture and reporting of required program management metrics.•Responsible to tailor and baseline all program templates.•Develop and facilitate achievement of program service commitments and performance metrics.•Ensure that tasks provide value and support the strategic direction of the program and meet service commitments; conduct reviews with agencies.•Accountable for the final program management evaluation review with stakeholders for approval upon program completion.•Communicate effectively with customers and software / hardware suppliers supporting the State as appropriate.•Identify and track issues.•Balance workload with program members’ capacity.•Communicate to team members how their work assignments relate to and help achieve program objectives.•Plan program specific training and orientation needs.


SkillRequired / DesiredAmountof ExperienceProject management experienceRequired5YearsExperience with both “waterfall” and Agile project methodologiesRequired5YearsScrum masterHighly desired2YearsLeadership; ability to facilitate project meetings at all levelsRequired5YearsCollaboration; ability to arrive at consensusRequired5YearsOral and written communicationRequired5YearsPM experience with SharePoint (2013)Required2YearsMicrosoft Office suite; especially MS Project, MS Outlook for meeting management, VisioRequired5YearsExperience with InnotasDesired2YearsExperience managing business-to-business portal project(s)Required  Experience managing business-to-consumer portal project(s)Required  PMP certificationRequired  Experience in Vocational Rehabilitation (VR or social services)Desired  
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