Short Description:
The PM will represent ODE working closely with ODJFS in support of the Race to the Top Early Learning Challenge Grant. The PM will help coordinate the work between the agencies and provide analysis support as needed.
Complete Description:
The Program Manager will assist ODE RttT-ELC Project Manager as needed and will represent ODE working closely with the Ohio Department of Job and Family Services (JFS) in the cross-agency initiatives related to the RttT Early Learning Challenge Grant. The Project Manager will work at both ODE and ODJFS and will be provided work space at both locations. The Program Manager will monitor the progress of the projects for which the assigned agency has responsibility and act as the point of contact for the partner agency when working with ODE.
The Program Manager will report to the ODE RttT-ELC Project Manager and will follow all ODE PMO guidelines and policies. The Program Manager’s primary responsibility is to help drive the entire effort from start to finish, working closely with the partner agency's project manager. The Program Manager must ensure that the program is completed on schedule and that the final product meets the business, technical, and established quality requirements of ODE.
Years of Relevant Experience:
5 to 6 years
Preferred Education:
4 year college degree or equivalent technical study.
Role Description:
All roles specified plus the following:
•Accountable for the approval and sign-off of the program plan with customer representatives, such as portfolio managers, and all affected program stakeholders.
•Accountable for management of scope for the program and gaining agreement and approval of scope changes with customer representatives and affected stakeholders.
•Build and maintain relationships with key stakeholders and customer representatives.
•Direct work planning and scheduling design work.
•Manage, and track the program progress against the program plan.
•Serve as the primary point of contact for all program-related issues and resolution of issues.
•Coordinate and present proposals to agencies as necessary.
•Identify and manage program risk and develops risk mitigation strategies, track to closure.
•Ensure team leads adjust and revise estimates when necessary.
•Anticipate issues and proactively address them. Resolve conflicts with sensitivity and tact.
•Coordinate the establishment of program standards and program specific procedures with team leads.
•Responsible for project compliance with standards and procedures.
•Responsible for the capture and reporting of required program management metrics.
•Responsible to tailor and baseline all program templates.
•Develop and facilitate achievement of program service commitments and performance metrics.
•Ensure that tasks provide value and support the strategic direction of the program and meet service commitments; conduct reviews with agencies.
•Accountable for the final program management evaluation review with stakeholders for approval upon program completion.
•Communicate effectively with customers and software / hardware suppliers supporting the State as appropriate.
•Identify and track issues.
•Balance workload with program members’ capacity.
•Communicate to team members how their work assignments relate to and help achieve program objectives.
•Plan program specific training and orientation needs.
Skills:
Skill
Required / Desired
Amount
of Experience
Experience monitoring project milestones and phases using Microsoft Project
Required
5
Years
Experience preparing status reports on a periodic basis
Required
5
Years
Experience busilding and maintaining relationships with key stakeholders and customer representatives
Required
5
Years
Experience identifying and tracking project and development issues
Required
5
Years
Experience conducting Facilitated Workshops for requirements analysis
Required
3
Years
Knowledge of formal requirements gathering methodologies
Required
Experience developing Functional requirements
Required
3
Years
Experience developing User (stakeholder) requirements
Required
3
Years
Experience developing Non-functional requirements
Required
3
Years
Experience developing graphic representations of complex business processes
Required
3
Years
Experience utilizing Microsoft SharePoint
Highly desired
2
Years
Are you willing to work in multiple locations? (i.e. ODE downtown office as well as partner agency office(s) located within the Central Ohio area)