**Req ID:** 34376 **Summary** **Program Manager** **Albuquerque, New Mexico** Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! At Cyberstar, we aim to analyze and boost human and business performance through the implementation of business process redesign and information technology (IT) modernization to include data analytics and cloud computing. We offer an alternate solution to improving the quality and effectiveness of business operations. In an ever-changing economy, Cyberstar helps companies better read and understand their market data through the synchronization of process innovation, human dynamics, analysis, and the integration of data technology capabilities, to ensure functional optimization in their business. The **Program Manager** shall provide sufficient management to ensure that the tasks are performed efficiently, accurately, on time, and in compliance with the requirements and deliverables. The Program Manager is an essential component to successfully fulfilling OIMT goals and objectives and ensuring compliance with laws governing federal IT management and standards. **Responsibilities** + Manage all operation aspects of Program Activity, including cost management, schedule management, data management, proposal activity, and other related program activities. + Serve as a principal liaison with current and prospective program customers. + Plan, schedule, organize, and administer program tasks, budgets, and schedules. + Prepare a weekly status report that provides information on Outstanding issues relating to technician IT Operations, Site service, current and upcoming special projects, and schedule changes for leave, vacation, or unscheduled events. + Prepare a monthly status report that provides information on Accomplishments, Issues/Resolutions, planned Activities, number of Tickets Processed by Region, Ticket Activity Statistics, Ticket Activity Statistic Charts, Ticket Analysis Statistics Summary, Open Tickets Summary, Open Ticket Explanation, Special Project Requests, Deliverables Summary/Schedule, and Staffing Efforts Update. + Continuously confer with OIMT COR in advance regarding staff changes to include vacation schedules, termination, and new hires. Additionally, shall work with the Federal Functional/Task Lead on Contractor staff attending meetings. + Plan, schedule, organize, and administer program tasks, budgets, and schedules. + Direct and oversee project engineering teams and manage conflicts within a group. + Plan and schedule project deliverables, goals, and milestones. + Manage complex projects/programs from design and development to production. + Define requirements and plan project lifecycle deployment. + Other duties as assigned. **Qualifications** + Bachelor’s degree related to Information Technology field of study, in addition to required experience below. 8+ years of IT program management may be substituted for the degree requirement. + 5+ years of project management or IT Management. + 3+ years of experience coordinating and/or supporting IT business processes. + Must possess experience managing complex projects/programs from design and development to production. + PMP Certification is preferred + Background check required **Knowledge, Skills, and Abilities:** + Must possess experience managing complex projects/programs from design and development to production. + Ability to define requirements and plan project lifecycle deployment. + Ability to define and schedule project/program implementations. + Demonstrated experience in risk mitigation and contingency planning. + Experience in planning and scheduling project deliverables, goals, and milestones. + Extensive experience in directing and overseeing project engineering teams and managing conflicts within a group. + Ability to perform team assessments and evaluations. + Ability to efficiently and effectively identify and solve project issues. + Demonstrated leadership to define requirements for project risk. + Ability to design and maintain technical and project documentation. + Excellent organizational, presentation, and customer service skills. + Program Manager requires scheduling and budgeting experience to effectively and efficiently manage a large workforce. + Ability to travel to other locations may be requested. + Ability to occasionally support special projects. Special project work also includes any emergency-type weekend, evening, or holiday work that might be requested that may or may not involve travel. **How you’ll grow** At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. **Benefits** At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you. **Chenega MIOS’s culture** Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. **Corporate citizenship** Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Chenega’s impact on the world. Chenega MIOS News- https://chenegamios.com/news/ **Tips from your Talent Acquisition Team** We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: Chenega MIOS web site - www.chenegamios.com Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI\_IE369514.11,23.htm LinkedIn - https://www.linkedin.com/company/1472684/ Facebook - https://www.facebook.com/chenegamios/ \#Cyberstar, LLC Chenega Corporation and family of companies is an EOE. Equal Opportunity Employer/Veterans/Disabled Native preference under PL 93-638. We participate in the E-Verify Employment Verification Program