Job Description:

This job is responsible for overseeing programs and projects specific to corporate change initiatives that impact how the bank does business, provides a product or service, or executes a function. Key responsibilities include serving as the primary contact to department managers for critical change initiatives and communicating, influencing, and negotiating vertically and horizontally to obtain or leverage resources. Job expectations include delivering executive updates and ensuring results align to program strategy, simplification, and new capabilities.

Will work closely with project sponsors, cross-functional teams, and assigned technology project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new change initiativesMonitors the execution of defined tasks through tracking of program /project milestones and their statuses, developing program/project plans, and measuring progress against ongoing key performance indicatorsAnalyzes, evaluates, and overcomes risks, and produces status reports for managers and stakeholdersIdentifies key requirements for cross-functional teams and external vendors to perform in alignment with the program/project objectivesWorks to identify risks and opportunities across multiple projects, lead/negotiate decision making for efficient and effective resolutionMeets with stakeholders to provide transparency into project issues and decisions on services, builds positive relationships, asks questions, and uses tools to uncover root causes to challenges, identify opportunities, and make recommendations.Ensures that all applicable Global Change Standards, Enterprise Procedures and any FLU/CF Procedures are followedActs as the primary point of contact and integration for the projectWorks to obtain and aligns resources to key project roles/activities as applicable (e.g., Legal or Risk)Works with LOB to identify people/process impacts and provide deliverables/evidence for ECM governance routines as requiredPartners with Technology on PPRT deliverables including Tollgates, input of risks/issues and coordinates status of tech delivery effortsOversees project readiness, change adoption and stakeholder management

Required Skills:

Experience working within Bank's Enterprise Change Policy & StandardsExperience with project tools such as JIRA, PPRT and TPASProgram / Project ManagementProblem Solving & ConsultingWritten & Oral Presentation SkillsPractices and encourages inclusive behavior, collaborates and listens, values differences and practices empathyListens to stakeholder/partner needs and makes decisions/takes actions that will help them achieve their goalsCreates a risk culture by holding self and others accountable for managing risk in daily activitiesBuilds partnerships and connects with others across the organization to achieve sustainable resultsDemonstrates personal resilience and a commitment to continuous learningInfluences leadership behaviors in teammates and business partners

Desired Skills:

Knowledge of Payment ProcessingAgile Development Lifecycle

Shift:

1st shift (United States of America)

Hours Per Week: 

40