Job Description:

Job Summary:  

The Program Manager oversees the coordination and administration of all aspects of their assigned ongoing program, including planning, organizing, staffing, leading, and controlling program activities. 

 

Essential Job Functions:  

Plans the delivery of the overall program and its activities in accordance with the mission and the goals of the organization 

Develops new initiatives to support the strategic direction of the organization 

Develops and implements long-term goals and objectives to achieve the successful outcome of the program 

Develops a program evaluation framework to assess the strengths of the program and to identify areas for improvement 

Develops funding proposals for the program to ensure the continuous delivery of services 

Provides critical feedback and instruction to staff, develops professional improvement plans as needed, and provides appropriately increasing levels of disciplinary action up to and including recommendations for termination with consultation and involvement from HR 

Provides a positive leadership role model for all employees in a manner consistent with the company’s mission statement, vision, and values 

Keeps current on agency initiatives/procedures/policies through all forms of communication (email, intranet site, newsletters, etc.) 

Coordinates the delivery of services among different program activities to increase effectiveness and efficiency 

Writes reports on the program for management and for funders 

Communicates with funders as outlined in funding agreements 

Ensures that the program operates within the approved budget 

Monitors and approves all budgeted program expenditures 

Monitors the program activities on a regular basis and conducts an annual evaluation according to the program evaluation framework 

Reports evaluation findings to the Executive Director and recommends changes to enhance the program, as appropriate  

Attends required training as identified by supervisor and employee handbook and maintain any licensure requirements if needed for program 

Interviews and hires for position under programs as needed 

Meets weekly with teams to ensure client needs are covered and any issues are discussed 

Engages in local and state behavioral collaborative and policy initiatives as needed to support the strategic direction of service delivery 

Performs other related tasks as assigned by the supervisor 

 

Knowledge, Skills, and Abilities: 

Working knowledge of DSM, psychotropic medications, and substance abuse services 

Ability to develop process workflows. 

Ability to organize people and projects.  

Strong written and verbal communication skills, with the ability to develop written reports and present information with confidence. 

Strong interpersonal skills to build relationships of trust with team members and stakeholders. 

Ability to exercise independent decision making. 

Positive team player. 

Expertise in compliance with contractual and legal obligations based on CARF accreditation standards, state guidelines, state licensure, funding/referral sources and system requirements.  Maintaining audit ready standards.  

Good computer skills (Word, Excel, internet platforms, database, web-based applications, and other electronic media) and be able to communicate effectively and accurately in verbal and written form. 

Understanding of supporting individuals with disabilities and/or barriers to employment, education and independent living. 

Knowledge of evidence-based treatment methods, principles and techniques as they relate to mental health and/or substance abuse services and how to access the various community resources. 

Knowledge of supervisory and training techniques and practices used in mental health and/or substance use treatment. 

 

Experience and Education Qualifications: 

Master's degree in one of the following fields: Social Work, Counseling, Psychology, Rehabilitation Counseling required.

OR

Bachelor's degree in psychology, social work, nursing, counseling or closely related human services field.  If the degree is in a field other than human services, a bachelor's degree and four years of experience in mental health is required. 

Three (3) years of experience supervising clinical services preferred.

 

Supervisory Requirements: 

Communicate the strategic direction of the organization and encourage participation by all team members. 

Provide leadership and guidance to all aspects of the department. 

Take an active role in monitoring the identification, development, and execution of strategic objectives. 

Involve, as appropriate, all team members to achieve goals. 

Effectively communicate to team members any changes and newsworthy events within the department or company. 

Handle difficult team member situations directly, using appropriate discretion and Human Resource advice to show respect for the individual 

Champion change and effectively manage the implementation of new ideas. 

Reinforces team approach throughout functions; support and solicit input from team members at all levels within the company. 

 

Employment Requirements: 

Successful completion of background check including criminal record, driving record, abuse/neglect and fingerprint check. 

Completion of New Hire Orientation at the beginning of employment. 

All training requirements including Relias at the beginning of employment and annually thereafter. 

Current driver’s license, acceptable driving record and current auto insurance. 

CPR and First Aid, and Medication Administration certifications (certifications can be provided upon hire) 

 

Physical Requirements: 

ADA Consideration - Sedentary work:  Exerting up to 10 pounds of force occasionally (exists up the 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body.  Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift.  Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.  Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.  

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Burrell is a Smoke and Tobacco Free Workplace.