Program Manager
WestCare
POSITION SUMMARY:
Person in this position is primarily responsible for the oversight of the CES program and scope of work. This will include arrangement, coordination, and monitoring the delivery of outreach, diversion, navigation, and referral activities designed to engage clients through the Coordinated Entry System. This position will monitor data for contract compliance, submit performance reports, and will provide supervision through direct observation and follow-up training. Essential Job Functions include those listed below.
ESSENTIAL JOB FUNCTIONS:
Provide administrative supervision to the Coordinated Entry System including outreach, diversion, navigation, referral, and placement. Participate in the Fresno Madera Continuum of Care’s Coordinate Entry System Committee. Assist in planning and coordinating FMCoC CES trainings/workshops. Ensure that the outcomes identified in the agreement are met. Function as a liaison to the Director of Housing Services external groups and agencies in promoting inter-organizational collaboration including attending community meetings as required. Maintain relationships with referring and supporting agencies and represent the agency at various community meetings as requested. Participate in design and implementation of research, such as program evaluation and outcome studies. Arrange for staff development, education, and training activities. Responsible for annual training calendar, including information dissemination coordination. Monitor compliance with all required standards, regulations, state, and federal guidelines. Develop, implement, and monitor procedures to meet agency policies and contract management including the preparation of comprehensive reports for funding or agency sources. Must Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation; and Perform all other duties as assigned.
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