Altamonte Springs, Florida, USA
5 days ago
Program Manager Clinical Patient Safety

AdventHealth Corporate

All the benefits and perks you need for you and your family:

· Benefits from Day One

· Career Development

· Whole Person Wellbeing Resources

· Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Shift : Full-time; Monday-Friday

Job Location : Hybrid; Altamonte Springs, FL

The role you’ll contribute:

The Clinical Patient Safety Program Manager is responsible for the implementation and management of the AdventHealth Clinical Patient Safety programs. This role will lead/co-lead and actively participate in various clinical patient safety and related projects within AdventHealth Clinical. The manager will provide support in safety culture and patient safety including project management, patient-centered care, teamwork, evidenced-based care, communication, learning, and just culture. The highest priority is to contribute to the advancement and ensure the organizational strategy around High Reliability Care. This role will maintain expert knowledge of patient adverse events (harms) and clinical patient safety agendas. Has extensive subject matter expertise in forensic clinical electronic health (EHR) record review/audits and leads, manages, and oversees EHR audit related projects within AdventHealth Clinical and for other internal and external customers. This individual will report to the Program Director of Clinical Patient Safety.

The value that you bring to the team:

· Responsible for day-to-day operations and workflow of the AdventHealth Clinical Patient Safety Programs.

· Mortality Learning System Program

Organizes and leads the education and training of AdventHealth Mortality Learning System (MLS) Reviewers

Responsible for the development, editing and revision of the MLS record review guidelines and record review tool

Oversees the MLS applications and collaborates on the functionality with the Data Warehouse team, Origami System Manager and Safety Culture Analyst.

Collaborates with Safety Culture Analyst to create and maintain meaningful and valuable data dashboard displays.

Oversees the analysis of the mortality learning system and dashboard.

Serves as the clinical mortality review subject matter expert on the AdventHealth Clinical Mortality Learning System.

Leads/ co-leads clinical analysis on MLS opportunities for improvement.

Patient Safety Organization Mortality Learning System Component Lead.

Develops and distributes AdventHealth Clinical Patient Safety communication and related recommendations when applicable.

· AdventHealth Robotic Program

Oversees and leads the project planning and implementation of the Intraoperative Technical Skills Assessment program at all applicable AdventHealth facilities.

Communicates with facility champions on any updates, challenges, or program training needs.

Coordinates with the Medical Staff Offices to ensure all robotic privileged surgeons are provided information on the program.

Collaborates with the Intraoperative Technical Skills Assessment representative and team to validate all robotic privileged surgeons are provided accounts.

Oversees the accuracy of the exported EHR monthly file.

Collaborates with the Data Warehouse team on file, facility, or data element updates.

Monitors the Intraoperative Technical Skills Assessment dashboard and monthly data files.

Regularly collaborates with the Executive Sponsor and Intraoperative Technical Skills Assessment representative on facility maintenance, network issues, hardware issues, training, and communication needs.

AdventHealth RAMIS Taskforce: Organizes and assists with bi-annual meetings, agendas, minutes, and assistance with guideline edits and revisions.

· AdventHealth Perinatal Safety

Organizes and assists with monthly meetings, communication, and actively participants in the collaborative initiatives.

Co-leads and oversees the Perinatal Collaborative SharePoint and Perinatal Dashboard data elements, analysis, and access management.

Collaborates with Safety Culture Analyst to create and maintain meaningful and valuable data dashboard display.

Collaborates with the Executive Quality Director on perinatal quality measures and direction.

Communicates with the Perinatal Collaborative Champions and Perinatal facility contacts.

· AdventHealth Patient Safety and Reduction of Clinical Risk

Organizes and assists with meetings, creates community, steering committees, collaboratives and provides shared learning on patient safety concerns.

Participates in developing and disseminating initiatives for best practice standardization across AdventHealth related to patient safety.

Collaborates with AdventHealth Clinical Risk to analyze and mitigate reducing clinical risks across AdventHealth facilities.

Leads/co-leads and/or coordinates various forensic clinical EHR audits and related initiatives and is an internal/extremal consultant in matters that impact patient harm identification and EHR record reviews/audits.

Co-Leads annual safety culture assessment and supports system-wide knowledge and improvement activities.

Co-leads and assists with planning, preparation, and implementation of Patient Safety Academy locally and multistate.

Assures appropriate patient safety data collection and analysis providing actionable knowledge to corporate and patient care consumers

The expertise and experiences you’ll need to succeed :

· Bachelor’s degree in business administration, healthcare administration, nursing, operations management, safety, informatics, or healthcare related field.

· Experience facilitating interdisciplinary improvement teams, applying improvement tools and the ability to interpret data to drive decision-making.

Preferred Qualifications:

· Experience with functionality of and documentation in EHR

· 3 years in successful project leadership

· 5 years of experience working in health care

· Demonstrated completion of Certified Professional in-Patient Safety (CPPS) or equivalent

· Project management professional (PMP)

· Registered Nurse

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Risk Management

Organization: AdventHealth Corporate

Schedule: Full-time

Shift: 1 - Day

Req ID: 24044079

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.

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