**About the Role** As a Program Manager within the GSS AI & Data Solutions team, you will be managing the pilots and at-scale Gen AI / data labeling projects. A Program Manager leading external projects, you play a crucial role in driving the successful execution of complex projects and programs from inception to delivery. Responsibilities encompass a wide range of activities, both strategic and operational, and require a blend of technical knowledge, leadership skills, and business understanding. Lead complex, cross-functional programs with strong stakeholder partnerships. Drives operations for successful delivery within budget and timelines. **\-\-\-\- What You Will Do ----** - **Execution and delivery:** Independently manage a team of data annotators to drive quality and efficiency. Delivery qualitative and quantitative insights to help improve the model development and maintenance based on customers needs - **Program Leadership:** Defines program key OKRs, and KPIs. Ensures alignment with stakeholder objectives. - **Cross-functional Collaboration:** Coordinate with cross-functional teams across ops, engineering and product for all data annotation needs with Uber. - **Financial:** Owns program budget. Drives efficiency. Run experiments to move to low cost operating models while keeping a high bar on quality. - **Risk Management:** Identify and mitigate program risks and issues, ensuring timely escalation and resolution. - **Continuous Improvement:** Analyze program performance and implement optimizations to improve efficiency and outcomes. - **Communication:** Provide regular program updates to stakeholders, including executive leadership. Conduct weekly, monthly, and quarterly business reviews. \-\-\-\- What You Will Need ---- - Minimum 5 years of experience in program management or operations management - Experience in solving problems, both structured and ambiguous, at scale with strong attention to detail in fast changing business environments - Excellent written and verbal communication skills. Ability to influence people across a broad variety of job functions through your relationships - Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions and recommendations and drive customer and product-focused decisions - Self-motivated with a strong affinity for strategic problem solving, operations management and driving action - Willing to explore and learn new technologies, hybrid processes \-\-\-\- Preferred Qualifications ---- - Experience of working with scaled operations teams - Exposure to ML / AI based projects. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together. Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role. \*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [accommodations@uber.com](mailto:accommodations@uber.com).