General Statement of Duties: Oversee all aspects of two programs including coordination of care and supports as well as program operations. Perform duties with a team approach; work in collaboration with Nurse Manager, staff, nurses and upper management, as applicable. Program Manager 2 positions work in close collaboration with residential coordinators, providing opportunities for delegation on administrative tasks and responsibilities. 

Responsibilities:

Direct Care & Coordination of Services

Ensure the quality of support for adults with disabilities and/or brain injuries living in supervised residential settings with an emphasis on safety and well-being, provided in a manner that promotes growth, independence and dignity while supporting people to live a meaningful life in community, with opportunities for social engagement and skill building.Maintain ongoing professional communication with supervisor and all stakeholders.Meet with the Nurse Manager, if applicable, on a weekly basis to discuss program operations and individuals served.Support individuals served in the development of their person-centered ISP and implement plans. Monitor progress and ensure support to individuals served with achieving the goals and objectives outlined in service/support plans.Organize activities and opportunities for meaningful engagement which serve to expand and normalize the lives of individuals served and foster increased independence through natural supports, social networks, and community membership.Coordinate and collaborate with nursing counterparts on medical aspects of service delivery.Ensure individuals’ nutritional needs are met based on personal preferences and according to prescribed diet. Provide support with preparation and eating as necessary.Promoting physical health and wellness routines.Follow the Department of Public Health’s (DPH) Medication Administration Program (MAP) policies, which include, but are not limited to: training requirements, medication administration, medication security, and corresponding documentation including use in BAMSIs Electronic Health Care Record.Assist individuals as needed and required with personal care tasks, which include, but are not limited to: toileting, showering/bathing, grooming, personal hygiene, assisting with mobility, repositioning, dressing, and range of motion exercises.Support individuals as needed and required in the completion of Activities of Daily Living (ADL) tasks, which include but are not limited to: cooking, cleaning, general maintenance, shopping and money management.Ensure program coverage in accordance with funding source standards, seeking assistance of supervisor as needed. Coordinate staff coverage utilizing an electronic scheduling system.

 

PBS Implementation

Ensure that Positive Behavior Supports (PBS) practices are applied within program, to create a thoughtful and supportive environment by ensuring activities, plans, and routines reflect the preferences, needs, and goals of individuals.Ongoing Participation in Universal PBS Meetings.Provide ongoing PBS training and guidance to employees by monitoring competency and application through direct observation and feedback through QUIC (a tool for assessing fidelity of PBS) implementation.Support individuals to make decisions across all environments to the greatest level of each person’s ability.Role modeling behavioral awareness through demonstrating and encouraging pro-social behaviors and maintaining appropriate professional boundaries with individuals served and employees.Learn and utilize communication tools which include but are not limited to email, tablets, letter boards, etc. taking into consideration the method most suited to individual needs.Communicate in the preferred method and language of those you provide support to the greatest extent possible.Support the use of assistive technology to promote independence and enhance accessibility for persons supported within any environment.

 

Community Connecting

To promote healthy living and relationship building with all people, supported through individualized social, spiritual, and recreational opportunities offered in membership, access, and integration in their communities.Assist individuals with planning and implementing community based activities based on personal preferences.Provide services in a manner that enhances opportunities for individuals to become fully engaged and valued members of community, to include promoting friendships and intimate relationships as desired.Create engaging social environments for individuals to have a sense of belonging and connectedness with others.Provide guidance and support to direct care staff to enhance their ability and effectiveness as community connectors.

 

Staff Management & Development

Act as an advocate and role model for individuals, families, and staff.Interview and hire prospective employees in conjunction with persons served and complete required hiring documentation in a timely manner.Utilize BAMSI’s electronic human resource systems for hiring, time management, payroll, and scheduling.Collaborate with individuals served, funders and partnering organizations to hire Personal Care Attendants (PCA) or Personal Support Services (PSS) as appropriate.Provide ongoing supervision, training and professional development of staff. Document in accordance to BAMSI standards.Monitor trainings and ensure staff and nurses’ compliance with mandated and recommended trainings.Complete orientation documentation and annual evaluations on all assigned program staff in a timely manner.Ensure that program staff adhere to BAMSI policies and procedures.Facilitation of monthly staff meetings and program specific trainings.Work in collaboration with Relief and Per Diem staff, and their supervisors to provide training, supervision, and job development needs that arise.Attendance at BAMSI Leadership Meetings and Management Trainings with dissemination of acquired learning and materials at the program level.

 

Quality Management

Promptly identify program areas of need and address them, seeking assistance as needed.Maintain knowledge of ongoing program issues and developments as well as informing supervisor of program issues and concerns.Follow funder and agency protocol for reporting significant incidents and alleged abuse and/or neglect.Adhere to submission deadlines for ISP related documents and incident reports based on funding source and agency timelines.Oversee vehicle and physical plant maintenance by reporting issues promptly, arranging for needed repairs, ensuring housekeeping, and interacting with the facility department as required.Ensure individual’s home upkeep is thorough and each person who lives there has the opportunity to maintain their home and living space.Ensure appropriate use of program petty cash, gas cards, credit cards and funds belonging to individuals served; follow auditing protocols.Maintaining and safeguarding of all individuals served and program records including annual updates, purging, and archival as outlined in BAMSI policy.Ensure ongoing program compliance with funders’ standards and participate in internal and external reviews.Ensure highest quality of safety standards and that infection control protocols are followed.

 

Other

Complete all required trainings and certifications.Provide 24 hour on-call, on a rotating basis, to ensure program oversight and access to resources.Provide emergency coverage during crisis to assure individuals served needs are met and optimal service delivery is maintained.

 

Qualifications:

Bachelors Degree preferred or three years experience in a human service field required.Must possess a valid driver’s license in state of residence.Two- three years supervisory experience is required.Basic computer literacy, including the ability to record data, use electronic time and attendance software and receive and send electronic mail.Effective critical thinking and communication skills.

 

Posting period 6/24/24-6/30/24
40hrs