Program Manager / Sr. Program Manager – Albuquerque, New Mexico

Level is dependent upon experience

Curia provides global contract research and manufacturing services to the pharmaceutical and biotechnology industries, helping commercialize treatments for serious medical conditions. Curia enjoys robust partnerships with leading-edge government, biotech, and pharmaceutical organizations. 

The Program Manager (PM) is responsible for leading, overall coordination and scheduling of complex drug development programs involving Engineering, Analytical Method Transfers and Validation, GMP Manufacturing, Quality Control, Quality Assurance, Sourcing, Supply Chain, and Business Development (BD) departments. The Program Manager will report on program status, communicate any issues, problems or additional information to clients, global project teams and senior management along with recommendations of solutions. This individual will monitor and drive program progress by managing timelines, budgets and deliverables, identifying and mitigating project risks, ensuring profitability of projects and being a champion in customer satisfaction.

The Program Manager is responsible for assigned client projects, developing a clear project plan at the outset and managing this through all stages.  The PM will coordinate and communicate regularly with various internal departments, ensuring effective and consistent cross-functional project and resource management processes with the objective of delivering the clients requirements on schedule.

The types of projects supported by the Drug Product PM Organization are as follows:

Tech transfer into the ABQ site of a customer project; either directly from client or from an internal Curia site (site to site transfer) New Product Introductions; developmental and late phase clinical products Selected commercial customers and lifecycle management of commercial customer products 

Join our talented and exciting workforce, where a commitment to excellence and a customer focused attitude is everything. We pursue excellence because our work has the power to improve patients’ lives with the pharmaceuticals we develop and manufacture. 

Responsibilities

This role operates in a heavily regulated industry and GMP environment and duties are required to be carried out in compliance with all relevant internal procedures, GMP and customer specific documentation

Facilitate monthly Project and Technical Review Board governance meetings for review of all active projects and perform stage gate reviews for Tech Transfer projects moving through lifecycle phases Monitor and report progress of projects within agreed timelines ensuring technical, regulatory, compliance and financial goals are met Partner and collaborate with internal departments to ensure full visibility of cross-functional tasks needing to be completed Ensure that every project is suitably resourced and project team is clear on overall goals and responsibilities Foster strong communication and relationships with other departments to fulfill client deliverables on-time; influencing those that are not direct reports Facilitate client project meetings throughout project lifecycle, ensuring communication lines are clearly defined using Communication Management Strategy Work as a client advocate, balancing the needs of the client with those of the business, as well as ensuring regular and open communications Spend time with onsite visitors and participate in meetings with potential and current clients Lead, coordinate and drive programs and associated projects internally to ensure that client satisfaction, timelines, and budget are the primary focus (as reflected in KPIs) Adopt and utilize PMO tools, templates and processes to ensure consistency across Drug Product and provide a similar experience to multi-site customers Contribute to Net Promoter Score (customer satisfaction) survey process for Drug Product division and drive improvements in this metric Utilize Power BI, or other financial dashboard(s), to monitor project profitability, ensuring target margins are met Contribute to project revenue forecasts and ensure timely invoicing of completed tasks Ensure timely identification and escalation of potential issues with proposed solutions to line manager and Site Head/PMO leadership as appropriate Identify any lessons learned, and host close out meeting with client and project team where appropriate  Identify and correct issues that hinder the function and success of projects at the site; proactively seeks out and recommends process improvements Work with departmental leaders to advance areas which are highlighted for process improvements Liaise and coordinate with internal departments involved in the project Interact regularly with client, being the point of contact for all project enquiries and facilitator of calls/meetings with them Prepare technical and status reports and presentations on project progress. Collaborate with other groups’ activities as necessary to ensure project requirements are met. 

Qualifications

Bachelor’s Degree in a Science or Engineering related discipline At least 3-5 years of Biotech/Pharmaceutical industry experience Commercial acumen and ability to tracks costs/budgets/financial reporting related to the project Demonstrated proactive and organized approach, able to exert influence over those whom they do not have direct authority and proven ability to prioritize and manage multiple tasks Customer related experience and client facing skills  Ability to communicate and work with personnel of all levels  Windows-based Microsoft Office applications experience (particularly Excel and Power Point)

Preferred

Experience in Pharmaceuticals; Aseptic manufacturing is strongly preferred 3+ years direct experience in a Project or Program Manager (PM) role with good working knowledge of our services, contract development / research, pharmaceutical and biotech industries  PMP certification and/or advanced degree (PhD, MBA, etc.)

Other Qualifications:

Must pass a background check Must pass a drug screen                                       

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.

Work Environment:

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock; explosives; risk of radiation, and vibration. The noise level in the work environment is usually moderate.

All interested applicants must apply online.  Curia is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship.

Education, experience, location and tenure may be considered along with internal equity when job offers are extended.

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at Curia, in any form without a valid, signed search agreement by an authorized signatory in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Curia. No fee will be paid in the event the candidate is hired by Curia because of the unsolicited referral.

All interested applicants must apply online. Please be aware of scammers. Curia will only send offer letters and requests for sensitive personal information from a curiaglobal.com email address. Curia is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Curia is an E-Verify employer.