At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job TitleProgram Manager II - Assessment and Career Services

                        

LocationCleveland

                    

FacilityRemote Location

                     

DepartmentEI Center For Health Professions Ed-Research Innov and Educ

                      

Job CodeT24505

                     

ShiftDays

                       

Schedule7:30am-4:00pm

                       

Job Summary

                         

Job Details

Program Manager II – Assessment & Career Services 

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. You will work alongside dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.  

The Program Manager in this role will manage programmatic and school assessment processes, ensuring alignment with institutional goals and accreditation/regulatory standards. We are looking for someone who can summarize and report data to create a Program Effectiveness Plan (PEP).  

A caregiver in this position works Days, from 7:30am—4:00pm.   

A caregiver who excels in this role will:  

Compile and summarize data from survey reports, program outcomes measures, demographics, advisory committee recommendations, programmatic reviews.

Conduct quarterly and annual School Assessment Meetings to follow up on PEP recommendations and action items. 

Oversee the preparation, submission to accrediting bodies, and distribution to stakeholders of the annual PEP report. 

Support faculty on best practices in assessment and integrating assessment activities in the curriculum. 

Conduct employer surveys to collect data on employer satisfaction, student employment, and related data for reporting to regulatory and accrediting bodies. 

Provide career guidance and counseling to students. 

Organizes professional development workshops, career fairs, and networking events. 

Assist students with resume and cover letter writing and provide resources and coaching for job interviews. 

Work closely with Academic Program Directors to integrate career readiness into the curriculum and ensure career services align with academic programs. 

 

Minimum qualifications for the ideal future caregiver include:  

Bachelor's degree in Education, Counseling, Marketing, Business Administration, Healthcare Administration, or related field. 

Associate’s degree and five years of experience may substitute the Bachelor’s degree requirement. 

Master’s degree and one year of experience may substitute for two years of experience. 

Two years of experience in Assessment in an Academic Institution. 

 

 

Preferred qualifications for the ideal future caregiver include:  

Five years of experience in Higher Education. 

Five years of experience in Career Services in an Academic Institution. 

 

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/  

 
 

Physical Requirements: 

Ability to perform work in a stationary position for extended periods

Ability to operate a computer and other office equipment

Ability to communicate and exchange accurate information

Ability to travel throughout the hospital system

Personal Protective Equipment:

Follows Standard Precautions using personal protective equipment as required for procedures. 

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities