Program Manager II (Respite)

Job Overview

Location/Schedule: This position is located at Tigard Respite, a crisis respite program in Tigard. The schedule for this position is Monday through Friday, 8:30 a.m. to 5:00 p.m.

Position: Program Manager II

Program: Respite

Compensation: $81,746 - $86,772 (includes $3000 additional compensation for QMHP certification)
 

About Us: Cascadia Health delivers Whole Health Care™. We provide mental health services, addiction recovery support, primary care, wellness programs, permanent housing solutions, and affordable housing to people of all ages. Our mission is to promote hope and support the well-being of the communities we serve.

Description: Respite is a voluntary program that occurs within a safe and relaxed atmosphere, away from the stressors that may be impacting an individual's sense of security and stability. Residents at Respite receive three meals a day, interact in the milieu, explore hobbies, take a walk in a quiet neighborhood setting, and always receive on-site support from caring and skillful respite staff. Respite provides support for individuals who need further stabilization due to recent medication adjustment or needs a break from current living situation which appears to be increasing psychiatric symptoms and is diagnosed with a mental illness. Sites include Tigard Respite, located in Tigard, and Rockwood Respite, located in Gresham.

Position Overview: The Program Manager II is responsible for overseeing all aspects of the crisis respite program including administrative residential operations, clinical supervision of staff, screening clients for admission, minimizing impacts on clients and referral sources when clients are not accepted into program, performing intakes, public presentations and other Public Relations activities, and overseeing day-to-day operations. In addition, the Program Manager II is required to ensure 24-hour accessibility of QMHP support to address program issues that may arise.

Essential Responsibilities

Assure that program policies and procedures are in accordance with applicable residential OARs.Prepare for and participate in residential State certification reviews and correct deficiencies as required by State.Attend County and other stake-holder meetings to problem-solve, advocate for programs, and maintain positive working relationships with employees and stakeholders.Supervise residential administrative functions.Assist in identification of resources and supports to stakeholders when clients are deemed inappropriate for respite or the beds are full.Establish annual goals and objectives for the respite programs that are consistent with the overall goals of Cascadia.Provide clinical and administrative supervision/training for respite staff.Develop policies, procedures and systems in support of program goals.Maintain database and prepare monthly data reports for Cascadia and stakeholders.Determine resources required to meet goals and objectives.Develop capital and operating budgets in support of goals and objectives.Determine staffing requirements, oversee staff scheduling, and recruit and train staff.Assess progress toward achieving goals and objectives and make revisions to plans, systems, policies and procedures to assure success.Monitor expenditures on a monthly basis and control costs and/or justify significant budget variances.Assure that all staff members operate in accordance with established departmental, program, and company policies and assure that appropriate laws, rules, regulations are adhered to.Responsible for knowledge of and compliance with Oregon Administrative Rules governing Crisis Respite and Residential Treatment/Residential Care Programs.Provide clinical oversight and risk management of the respite program.Assure that staff members document and maintain electronic health record (EHR) and ancillary records in a manner that assures compliance with all agency policies, program procedures and local, state, and federal regulations. Maintain accurate and up-to-date documentation associated with billing, assessment, treatment, clients progress and other activities, as required.Conduct performance reviews for respite staff members in order to recognize performance and/or redirect staff efforts as appropriate.Serve as the primary spokesperson for the respite programs.Provide input on all relevant documentation and procedural requirements.Assure that coordination between shifts occurs including but not limited to resident concerns, building/program needs, and any issues relevant to ensure the smooth operation of the Programs.Provide input toward the therapeutic treatment plan in collaboration with the Mental Health Provider.Provide medication administration and other tasks as delegated by a Registered Nurse.

Secondary Responsibilities

Complete annual employee training requirements on a timely basis as indicated in the licensing requirements for the facility as well as agency requirements.Update Respite census as needed.Performs other duties as assigned.

Qualifications

Education:

Masters Degree in a behavioral science field from an accredited college or university. Demonstrate the competencies to become credentialed as a Qualified Mental Health Professional (QMHP) as outlined in OAR 309-016-0005.Incumbents with a CADC or working on a CADC credential preferred.Bi-lingual candidates preferred.

Experience:

Two to four years of experience in supervisory or management role required.Professional experience working with adults with severe and persistent mental illness is preferred.

Specialized Knowledge, Skills and Abilities:

Understand recovery model, motivational interviewing, illness management and recovery, evidence based practices, and strength based case management philosophies and strategies.Operate computer hardware and software at a level needed to effectively perform job functionsEnter data and retrieve dataPrepare reports

Other:

The Program Manager II will be expected to obtain a Directors Designee Status as an incumbent.Possess a valid drivers license, three year driving history; clean driving record, ability to pass Driver Motor Vehicle (DMV) check and complete the Cascadia online Defensive Driving course.Ability to perform CPR, First Aid, and properly use AED equipment. CPR/ First Aid certifications are required and must remain current.

Working Conditions

Work is performed in a respite treatment facility. The Program Manager II may be required to travel to other locations for meetings during the workday. Daily routines may be hectic and will likely require the employee to perform various functions and, on occasion, perform the tasks of other employees as needed. Meal periods and breaks are subject to interruption. Universal Precautions and remaining alert to the environment are critical to address the potential for violent behavior, exposure to disease, biohazards, noise and contaminants.

Mental Demands: The work assigned is diverse and involves addressing new and unusual circumstances in which outcomes may negatively affect costs, employee morale or clients. The work regularly involves a degree of unpredictability and disruption of planned tasks requiring a flexible time management approach.

Physical Demands: Activities and structure support community integration assisting residents in continued growth for successful independent living. The Program Manager II must have the ability to assist residents in participating in a variety of services, as well as skill building outings and accessing community resources. The Program Manager II must have the ability to assist the team in providing safety to all residents and staff in potentially volatile situations.

Cascadia is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need assistance or accommodation due to a disability, contact us at 503-963-7654.

Benefits

We offer generous benefits for our full-time and part-time employees (20 hours + pro-rated) including:

Generous Paid Time Off Package Full-time employees earn 6 weeks of PTO in their first year!Medical and Dental Coverage (begins 1st of the month following 30 days after hire date)VSP Vision Discount Plan403(B) Retirement Savings (Pre and post-tax plans with up to 8% employer matching contribution!)Flexible Spending Account (FSA) (Medical, dependent care, and transportation options)Short-Term Disability, Long-Term Disability, and Life InsurancePaid Bereavement and Jury Duty LeaveLength of Service AwardVoluntary Life InsuranceSupplemental InsuranceStudent loan forgiveness options

Wellness Benefits:

Employee Assistance Program (EAP)Bicycle ReimbursementDiscounted Fitness MembershipsTrauma Support Team

Starting Rate Range in USD ($)

78180.09

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83772.99