​Program Manager IV-Transformation Access Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. You will work alongside dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. This program manager will leverage their ability to organize programs around access performance to lead cross-functional teams in projects and continuous improvement efforts targeting patient and caregiver experience, schedule fill rates, and scheduling accuracy. **A caregiver in this position works days, 8:00am-5:00pm.** **Must live in the Cleveland, Ohio or Stuart or Weston, Florida areas.** A caregiver who excels in this role will: + Develop, implement, manage, and maintain operational systems and activities. + Serve as a liaison with all levels of the organization and outside community. + Manage multiple priorities and projects with competing deadlines. + Allocate time to meet completion requirements. + Serve as a coach and mentor for other positions in the department. + Review and monitor adherence to Human Resources policies and corporate compliance procedures. Minimum qualifications for the ideal future caregiver include: + Bachelor's degree in Business Administration, Healthcare Administration or related field. + Six years of related experience. + OR Master's degree and five years of experience. Preferred qualifications for the ideal future caregiver include: + Master's degree. + Healthcare setting experience. Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/ **Personal Protective Equipment:** + Follows Standard Precautions using personal protective equipment as required for procedures. Pay Range Minimum hourly: $40.48 Maximum hourly: $61.74 The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic's benefits package, which includes among other benefits, healthcare/dental/vision and retirement. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities