At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job TitleProgram Manager - Nursing Quality

                        

LocationCanton

                    

FacilityCleveland Clinic Mercy Hospital

                     

DepartmentNursing Quality Assurance-Nursing Institute

                      

Job CodeT2816L

                     

ShiftDays

                       

Schedule8:00am-4:30pm

                       

Job Summary

                         

Job Details

Program Manager – Nursing Quality 

Join Cleveland Clinic’s Mercy Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Officially becoming a full member of the Cleveland Clinic Health System in 2021, Mercy Hospital offers a wide variety of medical specialties to the communities in and around Stark County. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.   

As the Nursing Quality Program Manager, you will act as a Site Facilitator for nursing sensitive measurement reporting to the National Database for Nursing Quality Indicators. 

A caregiver in this position works 8:00am – 4:30pm.  

A caregiver who excels in this role will:  

Facilitate and participate in performance improvement activities for assigned clinical areas. 

Collaborate with hospital quality department and nursing leadership to implement actionable items related to nurse-sensitive indicators, hospital quality measures, and compliance issues. 

Monitor quality outcomes in nursing and patient safety, conduct data analysis and review with Nursing Leadership in an assigned clinical area. 

Investigate best practices and make recommendations for implementation into practice. 

Conduct unit/institute/hospital level data compliance reviews. 

Provide real-time, one-on-one feedback to Nursing Leadership and frontline caregivers related to compliance. 

Provide mentorship and educate at unit-based in-services or staff meetings. 

Develop and disseminate nursing educational material for quality, accreditation, and patient safety. 

Act as a resource to Nurse Leadership on regulatory agency outcomes such as Joint Commission, CMS or other industry or professional agencies. 

Assist in the development and adoption of policy and procedure changes related to regulatory standards that affect quality patient care. 

Minimum qualifications for the ideal future caregiver include:  

Bachelor of science in nursing (BSN). 

Current state licensure as a Registered Nurse (RN).  

Five years of clinical experience.  

Preferred qualifications for the ideal future caregiver include: 

Masters of science in nursing (MSN).  

Certified Professional in Healthcare Quality (CPHQ), Certified Nurse Leader (CNL) or other applicable certification. 

Experience with personnel and project management.  

Leadership and quality experience.  

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/  

Physical Requirements:

Sedentary - Manual dexterity to operate office equipment.Requires frequent data entry, standing, walking or sitting.Good visual acuity through normal or corrected vision. Normal for corrected speech and hearing.

Personal Protective Equipment:

Follows Standard Precautions using personal protective equipment as required for procedures.

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities