**Program Manager Patient Navigation** **Location:** Buffalo General Medical Center Location of Job: US:NY:Buffalo Work Type: Full-Time **Shift:** Shift 1 Job Description **Summary:** The Program Manager Patient Navigation will serve as a key leader in driving patient engagement initiatives across WNY. This role is responsible for designing, implementing, and managing comprehensive strategies that ensure sustained patient involvement post-screening and improved adherence to provider follow-ups. The Manager will oversee a team of patient navigators, collaborate with interdisciplinary healthcare teams, and lead efforts to enhance patient experience metrics, all while ensuring compliance with healthcare regulations. **Education And Credentials** **Responsibilities:** BS or BA in Healthcare Administration, public health or a related field required. Master's degree in Healthcare Administration, public health or a related field preferred. **Experience** **Other information:** Proven experience in patient engagement, healthcare management, or related areas required. Strong leadership and team management skills required. Excellent communication and interpersonal abilities required. Proficiency in data analysis and reporting tools required. **Working Conditions** **Working conditions:** **Job Details** Department: KH FOCUS Grant Standard Hours Bi-Weekly: 75.00 Weekend/Holiday Requirement: No On Call Required: No **With Rotation:** No **Scheduled Work Hours:** 8a-5p Work Arrangement: Onsite Union Code: N00 - Non Union KH Requisition ID#: 1771 Recruiter: Andria R. Getz Grade: EX214 Pay Frequency: Bi-Weekly **Salary Range:** $74,724.00 - $102,550.50 *Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement. _Kaleida Health’s mission is to advance the health of our community, and we believe our diversity, equity, and inclusion (DEI) strategic work is mission- critical for the good of our workforce and the community who need and depend on our care and services. We understand that racism and health inequities stand firmly in the way of advancing the health of our community, and Kaleida Health envisions DEI as the pursuit of equity and restorative justice for every person. We will exemplify courage and accountability through both the professing and practice of our core values for our friends, colleagues, and community. Kaleida Health is committed to creating a culture of equity and inclusion where diversity is valued and celebrated!_ **Position** Program Manager Patient Navigation **Location** US:NY:Buffalo | Management | Full-Time **Req ID** null Equal Opportunity Employer Kaleida Health is committed to diversity and believes our workforce is strengthened by the inclusion of and respect for our differences. Kaleida Health is an equal opportunity and affirmative action employer. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, religion, sex, national origin, citizenship status, creed, gender, gender identity or expression, sexual orientation, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for or perform your job.