Program Manager, Strategic Initiatives (Change Enablement)

As part of the Growth Strategy team, the Program Manager will oversee and drive cross-functional strategic initiatives from development through successful execution to enable business transformation.  This role blends strategy, execution, project and change management, and requires focus, flexibility, and a proactive approach to driving growth and operational improvements.

Key Responsibilities:

• Manages the execution and sustainment of one or more strategic initiatives to meet organizational growth objectives by leveraging a scaled, measurable framework and approach
• Demonstrates project/program management expertise by leading multiple engagements to successful completion, ensuring alignment with budget, schedule, and goals.
• Identifies, tracks, escalates, and helps resolve program/project issues promptly, developing recommendations to stakeholders regarding risk mitigation and management.
• Oversees cross-functional projects or initiatives with an emphasis on managing the change impacts to ensure a smooth transition as the organization scales.
• Delivers effective presentations and written communications, including updates on program status, adjusting messaging for different audiences.
• Responds effectively and with agility to shifting priorities, ensuring business objectives and expectations are consistently met.
• Enforces the governance structure through continuous communication of the model and expectations, plus regular communication of the status of programs, projects, and/or initiatives, escalating risks and issues in a timely and constructive manner.

Required Skills and Knowledge: 

• The role requires a highly motivated individual with critical thinking skills and a passion for enabling business growth + transformation, to include: people, process, technology, etc.
• Ability and comfort communicating across a matrixed organization
• Stakeholder engagement and management: setting expectations to keep cross-functional teams on track and ensuring projects remain within budget and scope while driving measureable outcomes.
• Proven ability to evaluate alternative solutions, make data-driven recommendations, and contribute to operational improvements.
• Ability to work with a variety of stakeholders across the organization, often independently and with minimal supervision.

Basic Qualifications: 

• Bachelor’s degree or 5+ years of applied experience in cross-functional organizational programs and initiatives to drive operational efficiencies and business growth

• Understanding + applied experience in leading/enabling organizations and their people through change

Preferred Skills and Knowledge: 

• Professional certification(s) in change management, project management, human centered design, process improvement, leadership, and/or other relevant areas to business transformation

• Exceptional communication skills

• Stakeholder engagement + alignment

• Facilitating meetings, workshops, presentations

Work Conditions: 

• Remote
• Travel required up to 25%