Program Manager Tech 3
Kforce
Kforce has a client that is seeking a Program Manager Tech 3 in Redmond, WA.
Typical Day in the Role:
* Purpose of the Team: The purpose of this team is managing planning and prioritization for all business requests from engineering standpoint
* Key projects: This role will contribute to manage planning and prioritization for all business requests from engineering standpoint
* Typical task breakdown and operating rhythm: The role will consist of 50% meetings and 50% heads down working on projects/workstreams
Responsibilities:
* Write business requirement documents and ensure stakeholder alignment
* Co-create OKRs with business teams that drive measurable improvements to digital partner experience
* Facilitate workshop(s) to collaboratively define future state Gen AI and Copilot based scenarios across the partner/seller journey
* Review current pain points of the partner & seller using existing data (e.g., partner CPE scores, support cases, survey data, etc.)
* Conduct internal interviews, integrate partner feedback, complete qualitative and quantitative analysis to build a POV on prioritization of AI scenarios
* Develop future state partner workflows based on priority scenarios anchored to partner journey and MCEM
* Integrate all partner scenarios into MAICPP planning workstreams as part of Commercial partner planning portfolio
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