At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.

Job Description:

Program Manager - Volunteer

Job Summary:
The Volunteer Program Manager leads the hospice volunteer program by integrating services, optimizing resources, and developing innovative initiatives to attract and retain volunteers. The manager ensures volunteer satisfaction and engagement while supporting coordinators in recruiting, training, and supervising volunteers. Responsibilities include directing community recruitment efforts, scheduling training, monitoring outcomes, and mentoring coordinators.

As a growing organization, we invite you to share your information with us for consideration for future career opportunities. This is an exciting chance to connect with our compassionate and dedicated team, who truly value your unique skills and experiences in delivering exceptional care to those we serve.

Job Requirements:

Education: Bachelor’s degree in a related field (Social Work, Healthcare Administration preferred).

Experience: Minimum of two (2) years in healthcare or hospice, preferably in volunteer coordination.

Skills:

Knowledge of hospice philosophy and end-of-life care practices.

Familiarity with hospice volunteer program regulations.

Strong communication, organizational, and problem-solving skills.

Ability to engage with diverse volunteers and healthcare professionals.

Proficiency in Microsoft Office.

Transportation: Reliable transportation required.

Travel: 25% travel; combination of office, field visits, and potential remote work.

Health Status: Compliance with agency health policies.

Key Accountabilities:

Align volunteer activities with Elara Caring’s mission and leadership vision.

Maintain patient and staff confidentiality under HIPAA regulations.

Develop volunteer programs to maximize community impact.

Act as liaison between coordinators and leadership, addressing feedback.

Coach and train volunteer coordinators to ensure policy adherence.

Ensure adequate volunteer staffing to meet service goals.

Track and manage volunteer statistics and cost-savings reports.

Strengthen community relationships for volunteer outreach and awareness.

Coordinate awareness campaigns with marketing and leadership teams.

Oversee policies to ensure program compliance.

Perform other assigned duties.

Physical and Environmental Demands:

Work in a physically demanding, high-stress environment.

Potentially work irregular hours, including on-call availability.

Lift up to 50-100 lbs and perform patient transfers.

Exposure to blood, communicable diseases, and chemicals.

Adhere to safety and bloodborne pathogen protocols.

This job description outlines key responsibilities and qualifications for the Volunteer Program Manager role at Elara Caring, requiring strong leadership, organizational, and interpersonal skills to enhance volunteer programs and provide quality hospice care.

We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families.

Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law. 

Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9.

At Elara Caring, pay and compensation are determined by a variety of factors, including education, job-related knowledge, skills, training, and experience. Our compensation structure reflects the cost of labor across different U.S. geographic markets, and may vary based on location.

This is not a comprehensive list of all job responsibilities and requirements; upon request, a job description can be provided.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to recruiting@elara.com.