Apply Job Type Full-time Description

  

For more than six decades, Familylinks has been dedicated to serving the diverse individuals and families of Western Pennsylvania. In the past year alone, we extended our care to over 9,000 people spanning all age groups, residing in various neighborhoods, representing different income levels, and holding diverse beliefs. Our mission is to positively impact lives through integrated community, behavioral, and social programs. We can only achieve this with dedicated and passionate individuals who want to make an impact in the community and in the lives of the individuals we serve. To achieve this unwavering support, Familylinks provides a wide range of family-centered services in the areas of Behavioral Health, Service Coordination, Youth and Family, and Aging Services.

The Program Manager of the Phoenix Program provides operational leadership to the residential programs of the Youth and Family Services division of Familylinks. Responsible for the oversight of staff, clients and program operations.

What perks does Familylinks offer?

Opportunity for low to no cost medical insuranceFree Dental/Vision InsuranceGenerous PTO Paid Holidays, Clearances, and Training Employee Recognition ProgramEmployee Referral ProgramTuition Reimbursement and Eligibility for Student Loan ForgivenessOptional 403(b) Retirement Plan w/ Employer MatchCareer Advancement Opportunities

Essential Duties & Responsibilities:

Ensure program operation in accordance with applicable licensing, regulatory, and contractual requirements.Establish a process of quality review and initiates actions to maintain and/or improve quality of service.Accountable to meet or exceed established utilization for the program, while managing all expenditures in accordance with budgets. Oversee the completion of all service components that are accurate, strength-based, and culturally competent, within prescribed timeframes and throughout the client’s service involvement.Oversee the completion of timely, accurate, and professional written and verbal documentation of all service and program operations.Actively participate in the development and implementation of appropriate client and program outcome processes. Produce and/or report on statistical and/or client outcome indicator reports and focuses on program and/or client activities as to achieve established program and client outcome goals.Responsible for the daily supervision, training, and development of staff to meet agency, program, and regulatory standards. Establish and maintain a positive working relationships with external environment and works in partnership with the designated CHANCE-CRT teamEnsure compliance with health and safety procedures and supervises staff accordingly.  Requirements

Bachelor’s Degree with 2+ years' relevant experience preferred. Life experience will also be considered.Able to implement all facets of the Positive Youth Development (PYD) Approach, CHANCE, and Trauma Informed Care.Demonstrated knowledge about intervention, therapeutic services, and non-treatment supports for youth identified as victims or potential victims of childhood sex trafficking.2+ years’ experience supervising staff.Team player, collaborator, and solution focused.Planning and time management and strong organizational skills.A valid driver’s license along with access to a vehicle.Management of work processes along with strong computer skills for documentation purposes.Ability to main confidential information within HIPAA guidelines and organizational policies.Ability to be flexible especially with scheduling and to perform and prioritize multiple functions and tasks.On-Call responsibilities.

Familylinks takes pride in its status as an Equal Opportunity Employer. Our policies, applicable to both current team members and prospective candidates, prohibit discrimination based on race, color, religious creed, disability, ancestry, national origin, age, sex assigned at birth, sexual orientation, transgender identity, gender transition, gender identity, gender expression, military or veteran status.

Find other positions that you may be interested in here: https://www.familylinks.org/careers