Wondery is looking for an Ad Operations and Billing Lead to support our rapidly growing business, reporting to the Head of Customer Success at Wondery. This is an exciting time to join a fast-growing company in an emerging new media space and in a role with broad scope and the potential to make a real impact. This person will work closely with the Head of Operations, Head of Sales, and Finance along with other internal and external stakeholders to establish Wondery as the leading global podcast ad network. This role is a critical member of the Operations Team, focused on revenue recognition, reporting, billing/close, using data to make decision that will help us scale by achieving operational efficiencies and optimizing margins. The ideal candidate will have business/finance/operations experience in a media sales organization, ideally at an entertainment company or digital brand, and have a passion for storytelling and audio content.


Key job responsibilities
- Collaborate with sales, finance, and operations leaders to drive critical systems updates and initiatives while executing against the overall monetization strategy with a concentration on systems, scalability, and partner support.
- Work with finance, account and campaign management teams along with executive leaders at ART19 to close monthly advertising billing, reporting, and revenue recognition with an eye to automation
- Drive strategy on scaling and implementing Amazon systems including new protocols for internal processes to better serve our customers through visibility and efficiency
- Partner with finance to scale our current stack and with advertising operations and production to automate the life cycle of an ad from pitched to paid.
- Partner with sales in building models to evaluate strategic initiatives intended to continuously increase ad sales operational efficiency, quality, and scalability.
- Determine and track critical ad sales and operations Key Performance Indicators and make it easy to track and report on them; ensure the organization has transparency and ready access to sales performance data.
- Partner with internal and external stakeholders to scope expanding our current workflow into new revenue streams such as video and international.


A day in the life
- You like to invent and simplify. You always look for ways to innovate and improve, constantly looking toward solving the next scaling challenge.
- You like to dive deep and deliver results. You’re willing to roll up your sleeves and do the work. You like to dig into the data to make the right call.
- You know how to earn trust and build relationships. You can influence and motivate people at all levels across a variety of job functions. You like to work cross-functionally.
- You are a self-directed problem-solver. You can independently translate high-level goals into actionable plans
- You like to test and learn and you are a data-driven storyteller. You enjoy designing experiments to test your theories and enjoy finding the wins. You can create relevant, actionable recommendations out of complex datasets.


About the team
Wondery, an Amazon company, is a premium podcast studio known for character-driven, binge-worthy stories including Dr. Death, British Scandal, Even the Rich and Business Wars, as well as distribution of hit partner shows MrBallen, Morbid, and How I Built This. Wondery was behind six of the “Top 25 New Shows of 2023” (according to Podtrac) and is the #3 podcast network in the US (according to Podtrac and Triton) including Exposed, Ghost Story, Stolen Hearts, MrBallen’s Medical Mysteries, Frozen Head, and Spellcaster. 54 shows from Wondery have hit #1 on Apple Podcasts. Many Wondery podcasts have been adapted for scripted television or streaming series, including Dr. Death and Joe vs Carole on Peacock and The Shrink Next Door and WeCrashed on Apple TV+. Wondery has gained critical acclaim and commercial success for its immersive approach to sonic, emotionally driven storytelling. The Wondery app offers a unique, personalized, podcast-first listening experience, including access to its premium offering Wondery+. With Wondery+, fans get a premium listening experience, including exclusive podcasts, early access to new episodes of hit shows, ad-free listening, merch discounts, live streamed events, and more.