Austin, TX, 78703, USA
13 hours ago
Program Operations Lead
**Introduction** A career in IBM Software means you’ll be part of a team that transforms our customer’s challenges into solutions. Seeking new possibilities and always staying curious, we are a team dedicated to creating the world’s leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career. IBM’s product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. **Your role and responsibilities** IBM is looking for a Senior Program Operations Lead, with extensive experience of assessing risk and running continuous monitoring activities within the FedRAMP space. The primary objective of this role is to drive and manage new and existing FedRAMP Authorization activities. This role will also lead the effort for continuous capability maturity in future attainment of impact level 4 accreditation. · Exposure to and understanding of security requirements for an enterprise product, particularly in the context of mainframe software development. · Be a FedRAMP subject matter expert (SME) and provide input to Engineering, IT, and various business teams regarding how FedRAMP compliance may impact product updates, SSP updates, or the underlying relevant processes. · Maintain leading edge awareness of government and industry security and privacy regulations within and outside the US. This includes but is not limited to SOC2, HIPAA, DORA, FedRAMP, CMMC, NIST CSF, NIST 800-53, NIST 800-37, GDPR, NYDFS, and IRAP. · Manage aspects of Security Compliance programs, including creating and updating security design documents, runbooks, and managing related program initiatives. · Provide support to the compliance audit and assessment efforts to include external third-party auditors with evidence collection and upload, auditor interview support, and auditor walk-throughs of policies, procedures, and related compliance and security documentation. **Required technical and professional expertise** · You have at least 5 years of experience either in building, executing, planning, tracking, or auditing a FedRAMP program (FedRAMP-moderate or FedRAMP-high). · You are a strong, capable program manager who has successfully planned, led, and completed complex projects with multiple stakeholders and dependencies. · You have a track record of successfully collaborating with technical and business teams to achieve deadline-driven milestones while demonstrating the ability to think critically and creatively, with analytical and problem-solving skills. · Strong technical skills but equally comfortable interacting with senior business leaders · Experience in requirements development, program management, and/or process improvement efforts in a technical company, preferably a SaaS provider. · CISSP, CISM, or CISA required. **Preferred technical and professional experience** · Bachelor’s degree in information security / information technology, Computer/Electronic Engineering, Communications Engineering, or related field. · Exceptional ability to present ideas, strategies, and technical concepts effectively to senior leadership and non-technical audiences. · Strong ownership mindset, capable of going beyond the assigned tasks to identify and implement innovative solutions. · Demonstrated curiosity and a proactive approach to learning how other teams operate and aligning their goals with the organization’s mission. · A bold thinker with a growth mindset, unafraid to challenge the status quo and drive meaningful change. · Demonstrated interpersonal and communication skills, fostering collaboration across diverse teams and geographies. · You can independently operate and take a proactive approach to your projects. *
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