Program Operations Manager - Behavioral Health
Clinical Laboratory Partners
Work whereevery momentmattersEvery day over Hartford HealthCare employees come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkRushford Center one of Connecticutrsquos leading providers of addiction and mental health services is nationally recognized for delivering outstanding prevention treatment and recovery programs We offer a wide range of programs including Acute Care and Evaluation Residential Addiction Treatment Individual Group Family Therapy Intensive Outpatient programs and Community Support Programs Through the passion of our specialists we continue to treat every patient with care compassion and respect while providing affordable and accessible servicesJob SummaryEnsures program compliance with state regulatory requirements and agency policies and procedures Ensures the implementation of best practices and is responsible for necessary staff development and performance management needed to ensure the integration of treatment components Designs or maintains a developmentally appropriate behavior management system and oversees its implementationJob ResponsibilitiesCreates a cohesive team environment that includes clinical residential and academic staff and that embodies the core values of integrity caring excellence and safetyAnalyzes program needs and develops recommended meaningful goals and objectives that align with the organizationrsquos strategic goalsCommunicates goals and objectives to staff and monitors staff progress throughout the yearWorks closely with Quality management to ensure all internal policies and external regulatory standards are being met on a consistent basisWorks closely with the Clinical Director to ensure that all services offered are meeting fidelity standards and all issues are resolved quickly and professionallyWorks closely with outside regulatory agencies parole probation families and other collateral contacts to ensure excellent communication and teamwork between Rushford and our treatment partnersIdentifies needs and provides opportunities for ongoing staff developmentCollaborates with supervisor to identify self learning needs and seeks out resources or instruction opportunities to meet those needsProvides leadership in qualityperformance improvement initiatives and models best practicesMaintains role as group leader for the HW process and LeadLeads weekly rounds meeting with the treatment teams as well as regular staff meetingsMaintains a climate of respect for each residentrsquos individual personality physical characteristics and traits culture language and ethnic characteristics family structure developmental needs and behaviorAdvocates on behalf of residents to resolve concerns related to case management intake discharge environmentalagency needs and developmentally appropriate services with collateral contactsProvides direct crisis intervention to residents and families when indicatedWork whereevery momentmattersEvery day over Hartford HealthCare employees come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkRushford Center one of Connecticutrsquos leading providers of addiction and mental health services is nationally recognized for delivering outstanding prevention treatment and recovery programs We offer a wide range of programs including Acute Care and Evaluation Residential Addiction Treatment Individual Group Family Therapy Intensive Outpatient programs and Community Support Programs Through the passion of our specialists we continue to treat every patient with care compassion and respect while providing affordable and accessible servicesJob SummaryEnsures program compliance with state regulatory requirements and agency policies and procedures Ensures the implementation of best practices and is responsible for necessary staff development and performance management needed to ensure the integration of treatment components Designs or maintains a developmentally appropriate behavior management system and oversees its implementationJob ResponsibilitiesCreates a cohesive team environment that includes clinical residential and academic staff and that embodies the core values of integrity caring excellence and safetyAnalyzes program needs and develops recommended meaningful goals and objectives that align with the organizationrsquos strategic goalsCommunicates goals and objectives to staff and monitors staff progress throughout the yearWorks closely with Quality management to ensure all internal policies and external regulatory standards are being met on a consistent basisWorks closely with the Clinical Director to ensure that all services offered are meeting fidelity standards and all issues are resolved quickly and professionallyWorks closely with outside regulatory agencies parole probation families and other collateral contacts to ensure excellent communication and teamwork between Rushford and our treatment partnersIdentifies needs and provides opportunities for ongoing staff developmentCollaborates with supervisor to identify self learning needs and seeks out resources or instruction opportunities to meet those needsProvides leadership in qualityperformance improvement initiatives and models best practicesMaintains role as group leader for the HW process and LeadLeads weekly rounds meeting with the treatment teams as well as regular staff meetingsMaintains a climate of respect for each residentrsquos individual personality physical characteristics and traits culture language and ethnic characteristics family structure developmental needs and behaviorAdvocates on behalf of residents to resolve concerns related to case management intake discharge environmentalagency needs and developmentally appropriate services with collateral contactsProvides direct crisis intervention to residents and families when indicatedBachelors degree in Behavioral Health or related field Will consider experience in lieu of degreeThree or more years of clinical or program related experience with evidence of manager experience from any fieldProgram management experience is a plusCPR First Aid CPI or Medication Administration is a plusAs a Hartford HealthCare entity Rushford provides eligible employees with an extensive benefits package consisting ofMedical and dental benefitsk plan with employer matchGenerous paid time off with accrual starting on the date of hire including six paid holidaysAdditional voluntary benefits as well as employee discount programsWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour momentBachelors degree in Behavioral Health or related field Will consider experience in lieu of degreeThree or more years of clinical or program related experience with evidence of manager experience from any fieldProgram management experience is a plusCPR First Aid CPI or Medication Administration is a plusAs a Hartford HealthCare entity Rushford provides eligible employees with an extensive benefits package consisting ofMedical and dental benefitsk plan with employer matchGenerous paid time off with accrual starting on the date of hire including six paid holidaysAdditional voluntary benefits as well as employee discount programsWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour moment
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