Req #: 243203 Department: UW MEDICINE-MONTLAKE- DIGESTIVE HEALTH Posting Date: 02/11/2025 Closing Info: Open Until Filled Salary: $5,114 - $7,672 per month Shift: First Shift Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, **click here.** **UW Medical Center-Montlake - Digestive Health Center** has an outstanding opportunity for a **Program Operations Specialist.** **WORK SCHEDULE** + Full-time, 100% FTE + Monday-Friday, 7:30-4:00pm + Day Shift **POSITION HIGHLIGHTS** + Opportunity to work with a collaborative team to optimize clinic flow and make a difference in our patient's lives + Conveniently located near multiple public transit options + Grow in your healthcare career by overseeing process improvement **DEPARTMENT DESCRIPTION** The Digestive Health Center at UW Medical Center - Montlake offers a full range of consultations and procedures for the care of digestive disorders and problems of the gastrointestinal system. Conditions treated include abdominal pain, gastroesophageal reflux disease, swallowing disorders, celiac disease, nutrition disorders, inflammatory bowel diseases such as Crohn’s disease and ulcerative colitis, disorders of the pancreas and bile ducts, and functional gastrointestinal and motility disorders such as irritable bowel syndrome. **PRIMARY RESPONSIBILITIES** + Responsible for organizing and independently coordinating the administrative operations and revenue cycle operations of the assigned clinic and procedure area + Assist in formulating strategies for monitoring and assuring quality and quality improvement + Recognizes operational problems and takes action to correct specific problems in partnership with clinic leadership and team members + Develop and maintain an in-depth understanding of clinic workflows, processes, policies, and procedures as well as UWMC policies and procedures + Acts as a liaison between clinics, other hospital departments, UW Medicine system and community resources + oversight of the High Level Disinfection work in partnership with the Nurse Manager for the two HLD areas within Digestive Health Center + Responsible for maximizing clinical efficiency of the practice through capacity management + Oversees front-end revenue cycle functions including registration, insurance verification, referrals, surgical scheduling, authorizations, time of service collections, and charge entry while utilizing available tools and resources + Taking a proactive approach to job functions; anticipates problems and seeks solutions + Assume additional responsibilities as needed for practice expansion/enhancement **REQUIREMENTS** + At least four (4) years of experience working in the front office of a medical clinic or procedural setting, preferably with lead experience **OR** + An equivalent combination of education and experience may substitute for stated requirements. **ABOUT UW MEDICAL CENTER-MONTLAKE** UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit’s light rail station across the street. **Excellence. Exploration. Education.** **ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER** UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public?by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. **Become part of our team. (https://www.uwmedicine.org/jobs)** Join our mission to make life healthier for everyone in our community. University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.