Summary The incumbent is responsible for all administrative functions for the Anesthesiology / Pain Clinic programs and care activities for Pain Clinic staff. Those responsibilities include managing, directing, advising, administering, training, and ensuring compliance regarding a variety of Anesthesiology / Pain Clinic programs and personnel. Responsibilities The Program Specialist has complete responsibility for all Anesthesiology section functions and personnel within the TVHS Central Area. This includes the following processes and programs: Health Information Management Systems (HIMS), data management and analysis, Non-VA Care Coordination (NVCC), Veteran's Choice Program, telephone switchboard operations, healthcare Appointment scheduling, clinic setup and cancellations, healthcare eligibility and enrollment, Release of Information (ROI), beneficiary travel, My Healthy Vet, Veterans Health Identification Cards (VHIC), Veteran satisfaction and customer relations, external administrative inquiries (i.e. Congressional and PATS-R inquiries), and financial management. Principal Duties and Responsibilities: Perform on-going and recurring training to staff. Collaborate with key leaders and provides input into current and future facility designs, furniture needs, space requirements, information technology (IT), and other areas to ensure optimal healthcare operation infrastructure is in place. Undertake special studies to determine if there is a real or perceived problem in terms of cost-benefit analysis, workflow and efficiency, or task structure in terms of organizational effectiveness and make recommendations to clinical services regarding optimizing healthcare operations. Recommend and prepare a draft program by creating a Standard Operation Procedure (SOP), policy, or organizational changes. Develop comparative information analyzing the operations and organizations of selected healthcare system's functions, goal setting, and distribution of resources. Serves the Anesthesiology and other management and supervisory personnel by analyzing, evaluating, advising, and coordinating administrative operations. Develops internal administrative policies and processes to ensure compliance with Veterans Health Administration (VHA) guidelines, standards, requirements, and those of various accrediting and regulatory organizations. Performs position management tasks to include requesting and negotiating Full Time Employee Equivalent (FTEE) positions required to fulfill the mission utilizing recognized standards and associated workload data. Responsible for creating and sustaining an Anesthesiology staff orientation and training program which includes initial and recurring training specific to the different facilities and services supported. Manages staffing levels, staff recruitment, and hiring actions to include working with staffing specialists, submitting requests in personnel systems, and overseeing selection panels. Perfroms special studies of various organizational segments or individuals having program responsibility. Evaluates alternate proposals or problem solutions and presents conclusions to management. Work Schedule: Monday-Friday 7:00am - 3:30pm Compressed/Flexible: At the hiring service needs Telework: Authorized-ADHOC Virtual: This is not a virtual position. Position Description/PD#: Program Specialist/PD707730 Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/14/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. You may qualify based on your experience and/or education s described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include: Completes primary source verifications and tracks time sensitive data, maintains medical/professional licensure, board certifications, education and training data; ensures all renewals and non-renewals are source verified and in good standing, maintains spreadsheets reports and other data collected, complies with all purchase card acquisition regulations, researches complicated cases that involve discovering critical elements. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a master's or equivalent graduate degree OR 2 full years of progressively higher level graduate education leading to such a degree OR LL.B. or J.D., if related. Note: Transcripts must be submitted with your application materials. Education cannot be credited without documentation OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education beyond a bachelor's degree. You will be rated on the following Competencies for this position: Attention to Detail Critical Thinking Technical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary in nature. Typically the incumbent will sit to perform work functions, but there will be some walking, standing, reaching, stooping, bending, kneeling, crouching or carrying light items.For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.