Summary This position is located in the Logistics Services Division, Integrated Support Services Directorate, Chief Operating Officer. The position description number for this position is 255991. The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area. The incumbent of this position will work a flexitime work schedule. This is a non-supervisory, non-bargaining unit position. Responsibilities The Program Specialist is assigned to the Health Services Division of the Integrated Support Services (ISS) Directorate and works under the general supervision of the Supervisory Clinic Manager. The Program Specialist provides technical assistance and staff support to the division personnel supporting the execution of occupational medicine, health and wellness programming. The incumbent also provides professional advice on a wide range of issues related to the management and continuing improvement of the programs, policies and procedures of the Health Services Division. Customer focus, tactfulness, courtesy and follow-through are key elements of this position. This is a confidential position, working closely with the division leadership on division activities. The incumbent performs: Occupational Medicine and Wellness Program Analysis: Analytical and evaluative studies of programming to determine their actual and potential effectiveness in achieving desired objectives. Adapts analytical techniques and evaluation criteria to measure and improve program effectiveness, efficiency, and organizational productivity. Independently researches and resolves problems of a complex or immediate nature and makes recommendations for and coordinates resolutions. Conducts special projects based on anticipated need, program growth, or change. Applies state-of-the-art management techniques that focus on solving organizational problems and improving service, quality, effectiveness, and efficiency. Collects data and develops a variety of electronic documentary materials including charts, spreadsheets, and other documents related to the assessment and improvement of management and planning operations of the directorate's operations. Maintains statistics on various programs or projects, develops, plans, and recommends the establishment and operation of matrix teams responsible for special projects as a result of evaluations and analysis of existing and proposed programs. Makes substantive contributions in immediate and long-range planning to ensure goals and objectives are properly defined and implemented. Drafts the annual management plans and annual reports, coordinates the development of requirements for major control programs and coordinates management control programs through final submission. Prepares reports and written analyses based on the incumbent's knowledge of issues and programs related to the Health Services Division mission. These analyses may define or clarify issues and make recommendations concerning options for problem resolution. Contracting Officer Representative (COR) Acts as a Contracting Officer's Representative (COR) for consultants and experts and other contracts; maintains appropriate certification as a COR; writes statements of work, evaluation criteria, and other contract-related documents for solicitations and consultant agreements; serves on Technical Review Panels for negotiated procurements; monitors assigned contracts and evaluates services according to technical criteria; tracks deadlines, and deliverables. Facilitates division procurement actions and tracks actions through the procurement process until contract award and/or procurement completion. For contracts, after award, tracks contract burn rates, funding expended and available, period of performances, and issues monthly contract funding and period of performance available reports to division leadership. Monitors budget development and execution and coordinates other Library management controls as assigned. Notifies Division Chief and related managers when possible issues arise. Health Services Division Personnel Support: Coordinates development of the annual division-wide training and travel plan in concert with the organization's current or planned business processes. Tracks the annual training and travel plans, follows up with supervisors and staff to ensure that required actions are taken; and revises the plans as necessary during the year. Arrange for orientation of new staff to the division. Tracks due dates for staff performance evaluations; monitors personnel actions from initiation to completion; drafts award justifications; and tracks physical exam dates for staff requiring physicals. Drafts various types of correspondence or reports for the division leadership review and approval. Arranges for medical clinic physical plant maintenance according to established Library protocols. Conducts liaison with other ISS and Library divisions and sections when required. Performs various other duties as assigned. Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement. Requirements Conditions of Employment Conditions of Employment Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment. Qualifications Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision. Ability to manage and provide advice and liaison support to staff regarding administrative support processes such as human resources, budgeting/finance, and contracting/procurement functions.** Ability to analyze organizational and operational problems and develop solutions using analytical methods to improve programs and processes.** Ability to interact collaboratively with others exercising judgment and discretion in order to provide consultation and liaison services.** Ability to communicate in writing. Ability to plan, organize, and execute work. Ability to utilize computer technology. Ability to communicate effectively other than in writing. Education Additional Information Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid at step one of the grade. The Library of Congress is an equal opportunity employer. Applicants must submit a complete application package that is received by the closing date of this announcement. Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation. For more information, please see: Vetting Process This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email ADA@loc.gov. The decision on granting reasonable accommodation will be determined on a case-by-case basis. Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant’s college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. Certification from health care providers are not accepted. For more information contact the Library's Office of Equal Employment Opportunity at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM. The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service. The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement. Initial permanent appointments to the Library of Congress require completion of a one-year probationary period. Probationary periods served at other Federal agencies do not count toward this requirement. The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit. A “Not to Exceed" (NTE) status is used to identify an appointment with a specific ending date. However, the Library has the right to separate a NTE employee at any time due to either performance issues or budget constraints. Are you a veteran? Please indicate the type of veterans' preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim. Those applying for 5-point preference must submit Member Copy 4 of your DD 214. Those applying for 10-point preference must fill out an SF-15 (click here for the form) and provide the required documentation listed on the back of the form. If required supporting documentation is not attached, Veterans' Preference will not be considered in the application process.