**Program Supervisor** Location: Decatur Arbor, Illinois **Position Summary** The Program Supervisor will oversee assigned staff and ensure compliance to the program’s contractual guidelines. Shift hours: 9am - 5pm **Working At NYAP** + NYAP's commitment to doing what is _best_ for children, youth, and their families is a core, unwavering value evidenced across all aspects of our work. + **22 Paid Days Off Each Year.** + **Plus 11 Paid Holidays Per Year.** + Medical, Dental, and Vision benefits for you and your family. + Retirement matching 401(k). + Milestone Work Anniversary Awards. + Peace Leave Benefit. + **Summer Hours to encourage work-life balance.** + Excellenttraining, continuing education, and leadership developmentopportunities + Student Loan Repayment assistance. + Tuition Assistance. + Flexible schedule + Mileage reimbursement **Responsibilities** The Program Supervisor position may include the following, as well as other duties assigned: + Perform all work in a manner consistent with the National Youth Advocate Program’s mission, values, and philosophies. + Provide administration coordination for program contracts while aggressively seeking the growth and expansion in the local market(s) through relationships with key stakeholders. + Coordinate all intake services, initial paperwork, and documentation. + Recruit mediator volunteers for the program. + Assign mediation services, when authorized, and regularly review the progress and status of the case(s). + Conduct mediation appointments as needed. + Maintain productivity standards on a monthly basis. + Work collaboratively with other NYAP programs and staff throughout the organization. + Sign off on all Incident Reports and other required reports as well as submitting the reports for processing according to agency policy. + Submit weekly reports to the Executive Director. + Perform all duties in accordance with personnel policies and the program’s fiscal guidelines. **Minimum Qualifications** + Master’s Degree in Social Work or comparable Human Services field from an accredited institution. + Two years’ direct experience in the field of human services. + Relevant experience working with individuals being served through the child welfare and/or juvenile justice system. + Must be knowledgeable of group facilitation/mediation practices and principles + Training, education, and/or experience related to the following: + Family facilitation, mediation, and/or conflict resolution; + Strengths based assessment and planning; + Communication and ability to relate to diverse groups and manage interpersonal conflict. + Proficient use of desktop and laptop computers, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs. **Other Skills** + A valid social work license is preferred, but not required. + Some travel is required. + Must be open and willing to work non-traditional work hours as well as on-call responsibilities. + Must be able to embrace working as a diverse team both effectively and respectfully with persons of any background, race, color, religion, sexual orientation, ability, national origin, or culture. + Provide excellent internal and external customer service. + Must possess good verbal, listening, and written communication skills. **Driving and Vehicle Requirements** + Valid driver’s license + Reliable personal transportation + Good driving record + Minimum automobile insurance coverage of $100,00/$300,000 bodily injury liability If this describes YOU, please apply today! www.nyap.org/employment **Who We Are** National Youth Advocate Program has been serving communities and clients since 1978 and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the ever-changing needs of those we serve. We offer unique and personalized services for families and individuals in four areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement and Reunification/Permanency. We know you are compassionate and dedicated to serving your clients and communities and NYAP is dedicated to providing support to those who join our team! We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth, and families. Benefits listed are for eligible employees as outlined by our benefit policy. An Equal Opportunity Employer, including disability/veterans. An Equal Opportunity Employer, including disability/veterans.