Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Crossroads is a leading addiction treatment provider of outpatient medication-assisted treatment (MAT). We treat patients with opioid use disorder (OUD) using medications such as methadone and suboxone/ buprenorphine. We pride ourselves in supporting our patients’ medical and personal recoveries from substance use disorder. Starting our fight against the opioid addiction crisis in 2005, Crossroads has remained physician led and patient focused as we’ve grown to 100+ clinics across nine states. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.

Day in the Life of a Program Supervisor

Oversee daily program operations and offer assistance where needed, dependent on licensure
and ability

Oversee the appropriate application and adherence to OBOT Operational Standards, as well as regulatory procedures issued by applicable regulatory authorities

Perform all necessary responsibilities as directed by immediate supervisor and/or the governance authority

Screen and interview new associates for hire as needed and submit requests for approval, as necessary

Orient all new associates to the program or designate appropriate supervisor to provide orientation— this includes completion of new hire policies, review of associate handbook, and orientation to responsibilities, at minimum

Conduct employee performance reviews, monitor personnel time, and respond to requests for PTO

Maintain program documentation in accordance with DEA regulations, including patient prescriptive records, physician DEA registration, physician current caseload and approved patient capacity

Coordinate with internal and external persons and agencies to inform, improve, or supplement service provision

Coordinate with Operations Support Team to address needs within the center

Other duties and responsibilities as assigned by the Operations Support Team and the Governance Authority

Apply procedures and policies outlined in program and regulatory standards to day-to-day program operations

Review, interpret, and reflect on changes to policies or procedures and present information to leadership

Manage program staff and interact positively with patients, visitors, and members of the Community

Conduct internal audit processes to analyze program performance in various areas

Function in an administrative capacity to assure necessary information is provided to patients
and staff

Education and Experience requirements:

Preference given to candidates with experience working in an Office Based Opioid Treatment program and with supervisory experience. Individuals should also have experience working with individuals with substance abuse or mental health. The Program Supervisor must meet state-defined minimum licensure, education, and experience requirements.

Highschool Diploma or GED required

​Hours, Schedule, and Travel (if applicable)

Start and end times may vary some, however, this position will work 40 hours a week with marketing and outreach efforts.

Center locations: Norristown, Reading, Allentown and Easton

Must be willing to travel to all center locations. Crossroads has a travel reimbursement policy which includes mileage reimbursement.

The schedule varies between 6:30 AM and 9:00 PM with weekend hours. Candidates work with the Regional Director to confirm if changes need to be made to the work schedule.

Teammates start and end times may vary some from patient hours based on what is needed to prepare for and close out your day. Patient hours are subject to change based on Providers' availability and business needs.​

Position Benefits

Have a daily impact on many lives.

Excellent training if you are new to this field.

Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate.

Community events that promotes belonging and education. Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events.

Opportunity to save lives everyday!

Benefits Package

Medical, Dental, and Vision Insurance

PTO

Variety of 401K options including a match program with no vesture period

Annual Continuing Education Allowance (in related field)

Life Insurance

Short/Long Term Disability

Paid maternity/paternity leave

Mental Health day

Calm subscription for all employees