Summary This position is located in the Civil Rights Division's (Division) Complaint Adjudication Office. The CAO is responsible for issuing final agency decisions (FAD) for the Department of Justice (Department) in administrative cases. The Program Support Assistants are the only professional administrative support staff (PASS) in the CAO, and play a significant role in ensuring that the duties of the CAO are discharged properly. Responsibilities As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service. The incumbent will serve as a Program Support Assistant. Duties include, but are not limited to: Properly classifies the case as a hearing case, non-hearing case, "mixed" case, or inmate case, and, in accordance with Equal Employment Opportunity (EEO) governing regulations, computes the due date for the final agency decision (FAD) depending on the classification of the case. Stores and maintains all case related materials, including, but not limited to, the record of investigation (ROI), the correspondence file, relevant decisions by Equal Employment Opportunity Commission (EEOC) Administrative Judges (AJ), and the parties' pleadings and/or briefings. Maintains database to track incoming and outgoing cases and maintains database of cases assigned to attorneys. Prepares reports that identify and calculate: The number of cases received; The number of cases closed; The number of cases in which a finding of discrimination was made; The number of cases in which the CAO accepted, rejected, or modified the findings of an EEOC AJ; The type of relief ordered in cases in which the CAO made a finding of discrimination or accepted a finding of discrimination and/or relief ordered by an EEOC AJ. Ensures that all final documents to be issued by the CAO meet all administrative requirements, including containing correct case numbers, recipient lists, and addresses (email or mailing) for each recipient, and are in the proper format for the respective document. Proofreads FADs for spelling and grammatical mistakes. Communicates with the Department officials, component officials, EEOC officials, Merit Systems Protection Board (MSPB) officials, and officials of other agencies to resolve administrative matters, such as status of a case investigation, a ROI, and dates and methods of issue of relevant materials for the purposes of accurately computing regulatory deadlines and due dates for briefs by the parties. Requirements Conditions of Employment Must be a U.S. Citizen Males born after 12-31-59 must be registered or exempt from Selective Service (see https://www.sss.gov/Home/Registration). DOJ uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities, by visiting www.e-verify.gov/. You may be required to complete a pre-employment security screening to initiate your background investigation, which includes a drug screening. Continued employment is contingent upon successful completion and adjudication of your investigation. You may be required to successfully complete a one-year probationary period. Only experience obtained by the closing date of this announcement will be considered. Qualifications Specialized Experience Requirements For the GS-08, candidates must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service, public or other private sectors that is directly related to the position as listed above and which has equipped the candidate with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Examples of specialized experience for this position may include: Reviewing files for completeness, sorting files, and calendaring deadlines for work; Reviewing outgoing documents for formatting and grammatical errors; Entering information into spreadsheets using Microsoft Excel or equivalent program and generating reports based on those spreadsheets; Processing time and attendance; and Performing other administrative and clerical duties (e.g., scanning filing, maintaining calendars, and preparing and sending correspondences). Other experience that is preferred may include: Using file-sharing applications (e.g., USAFx, JEFs); using Microsoft Office (Word, Excel), Adobe, and Outlook to accomplish business objectives; and using virtual meeting platforms (e.g., Zoom, WebEx, MS Teams). In order to be rated as qualified for this position, we must be able to determine that you meet the specialized experience requirement - please be sure to include this information in your resume. To be creditable, this experience must have been equivalent in difficulty and complexity to the next lower grade of the position to be filled. Specialized experience is defined as experience that has equipped the applicant with the particular knowledge, skills and abilities to perform successfully the duties of the position, and is typically in or related to the work of the position to be filled. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. All qualifications and education requirements (if applicable) must be met by the closing date of this announcement and clearly documented in your resume. YOUR RESUME MUST support your responses to the online questionnaire and provide specific details as to how your experience meets the specialized experience as described in the vacancy announcement. If you are using experience to meet all or part of the qualification requirements, please ensure that your resume includes the month and year that you began and ended each position held or that position will not be credited toward meeting the specialized experience requirement. Part-time employment will be prorated in crediting experience. Failure to provide details will result in an ineligible rating. Your latest resume submitted for this vacancy announcement will be used to determine qualifications and supersedes previous submissions. Education This position does not have an education qualification requirement. Additional Information Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; (2) be rated well-qualified for the position; and, (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. To be well qualified, you must satisfy all qualification requirements and rate equivalent to the Highly Qualified or better category using established category rating criteria. For more information visit: http://www.opm.gov/rif/employee\_guides/career\_transition.asp. Schedule A: The Civil Rights Division welcomes and encourages applications from persons with disabilities and is firmly committed to satisfying its affirmative obligations under the Rehabilitation Act of 1973 to ensure that persons with disabilities have every opportunity to be hired and advanced on the basis of merit within the Department. The Civil Rights Division also encourages eligible Schedule A applicants to submit their resumes directly to Diane Turner by email to Diane.M.Turner@usdoj.gov. DOJ EEO Statement/Policy: https://www.justice.gov/jmd/page/file/1394116/download Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable\_Accommodations\_for\_USA\_Hire The Division's telework policy requires employees to be in the office at least four (4) days per pay period, or as required by the Division's policy. This position is in the bargaining unit: JMD American Federation of State County and Municipal Employees (AFSCME) Local 3097.