Find Your Spot at Humber
At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving people.

We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.

If you are interested in working in higher education and are looking to contribute to the largest Polytechnic in Ontario, as we shape the future of our students and communities, here is your opportunity to join our team.

Job Details:

Position Title:Program Support Officer

Job Type:Appendix- D Contract (1 year)

Hours:37.5 hours per week

Faculty/Department:Faculty of Health Sciences and Wellness(FHSW)

Campus/Location:North Campus

Salary: FT Support Payband - G – (Start $35.58 - Max $38.88)

About the PSO Role:

The incumbent will provide direct support to Academic Leadership in the Faculty of Health Sciences and Wellness while providing a comprehensive range of support services to the students, professors, program coordinators (PCs), external stakeholders, in their assigned cluster of programming. Responsibilities include but are not limited to: administrative, program, financial, human resources, student, marketing, and inter-departmental support. The incumbent also acts as a resource to students, professors, PCs, and administrators on the application of the College’s academic policies and procedures. It is expected that the incumbent, therefore, will continue to develop opportunities that directly impact the learning environment and work-processes.

Program Support

Process curriculum changes ensuring that: the proper form is used for the Office of Program Planning, Development and Renewal; the ministry rules are followed for curriculum changes; and deadlines are adhered to Under the direction of the Academic Leadership within the Faculty, provide support to Program Advisory Committees ensuring procedures are followed. Support includes, but is not limited to: room bookings, welcome letters, term completion letters, membership updates, and tracking and/or taking of minutes/agendas Provide administrative support to key stakeholders with the annual program review and renewal process, including but not limited to program mapping, course outlines, calendar reviews and Faculty guides Prepare, disseminate and archive student and program communications Collect information such as scholarship forms, awards nominations forms, signed SWFs, and sample student work for PEQAB, etc. and ensuring accuracy and completion Provide administrative and logistical support to Academic Leaders (AL) in the Faculty with program level events such as, but not limited to, Open House, Information Nights, Orientation, etc. Organize logistics around class cancellations Assist, advise and provide support for departmental programs Coordinate invigilators for exam weeks when applicable Maintain program records in appropriate databases (i.e. student records) Provide support to Academic Leadership in regards to all program services and evaluations Respond to inquiries from all stakeholders in the Faculty Provide support and work in collaboration with other members of the support staff team.

Administrative Support

Provide administrative support to the Academic Leader(s) (AL) within the Faculty Under the direction of the AL, generate required reports for programs in order to support the Faculty’s strategic objectives Under the direction of the AL, analyze service delivery and/or internal processes to recommend improvements, and recommend and implement efficient internal processes for service delivery

Student Services and Support

• Respond to student enquiries and redirect as appropriate (e.g. financial awards, scholarships, appeals, petitions, etc.)

Find Your Spot at Humber
At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving people.

We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.

If you are interested in working in higher education and are looking to contribute to the largest Polytechnic in Ontario, as we shape the future of our students and communities, here is your opportunity to join our team.

Job Details:

Position Title:Program Support Officer

Job Type:Appendix- D Contract (1 year)

Hours:37.5 hours per week

Faculty/Department:Faculty of Health Sciences and Wellness(FHSW)

Campus/Location:North Campus

Salary: FT Support Payband - G – (Start $35.58 - Max $38.88)

About the PSO Role:

The incumbent will provide direct support to Academic Leadership in the Faculty of Health Sciences and Wellness while providing a comprehensive range of support services to the students, professors, program coordinators (PCs), external stakeholders, in their assigned cluster of programming. Responsibilities include but are not limited to: administrative, program, financial, human resources, student, marketing, and inter-departmental support. The incumbent also acts as a resource to students, professors, PCs, and administrators on the application of the College’s academic policies and procedures. It is expected that the incumbent, therefore, will continue to develop opportunities that directly impact the learning environment and work-processes.

Program Support

Process curriculum changes ensuring that: the proper form is used for the Office of Program Planning, Development and Renewal; the ministry rules are followed for curriculum changes; and deadlines are adhered to Under the direction of the Academic Leadership within the Faculty, provide support to Program Advisory Committees ensuring procedures are followed. Support includes, but is not limited to: room bookings, welcome letters, term completion letters, membership updates, and tracking and/or taking of minutes/agendas Provide administrative support to key stakeholders with the annual program review and renewal process, including but not limited to program mapping, course outlines, calendar reviews and Faculty guides Prepare, disseminate and archive student and program communications Collect information such as scholarship forms, awards nominations forms, signed SWFs, and sample student work for PEQAB, etc. and ensuring accuracy and completion Provide administrative and logistical support to Academic Leaders (AL) in the Faculty with program level events such as, but not limited to, Open House, Information Nights, Orientation, etc. Organize logistics around class cancellations Assist, advise and provide support for departmental programs Coordinate invigilators for exam weeks when applicable Maintain program records in appropriate databases (i.e. student records) Provide support to Academic Leadership in regards to all program services and evaluations Respond to inquiries from all stakeholders in the Faculty Provide support and work in collaboration with other members of the support staff team.

Administrative Support

Provide administrative support to the Academic Leader(s) (AL) within the Faculty Under the direction of the AL, generate required reports for programs in order to support the Faculty’s strategic objectives Under the direction of the AL, analyze service delivery and/or internal processes to recommend improvements, and recommend and implement efficient internal processes for service delivery

Student Services and Support

• Respond to student enquiries and redirect as appropriate (e.g. financial awards, scholarships, appeals, petitions, etc.)

About You:
You are passionate about working at Ontario's largest Polytechnic; you thrive on improving productivity and quality that contribute to team success If this sounds like you, keep reading:

Education

3 year degree or diploma in Business, Communications, Entrepreneurship, Finance, Human Resources, Information Systems, Marketing and any other related fields of study.

Experience/Skills

Minimum of three (3) years’ progressive administrative or student advising experience in a post-secondary environment. Experience with compiling and analyzing research-based data from various sources, producing reports and identifying trends from data to develop solutions and strategies. Experience with drafting and proofreading communications, supporting and/or advising students on courses and programs selection, supporting curriculum planning, and academic program delivery, interpreting policies and procedures, special events. Proficency with Microsoft Office (Word, Excel, Outlook, Access, and PowerPoint), and Adobe Acrobat. Excellent time management and multitasking skills. Proven ability to work independently on assigned tasks with minimum supervision. Excellent interpersonal skills with an ability to work in a team environment. Ability to use office equipment – phone, photocopier, printer, fax and troubleshoot technical minor problems. Proven excellent verbal and written communications skills.

If this sounds like you, we'd love to hear from you At Humber Polytechnic we don't just accept difference we celebrate it Experience comes in many forms, skills are transferable, and a progressive mindset goes a long way at Humber. If your experience is close to what we're looking for, consider applying and tell us why you are a great candidate for this job. Find your Spot at Humber

What's in it for you?

An opportunity to be a part of building Humber's future. Be part of a diverse, hard-working, and supportive team.Tools and technology that will allow you to succeed at your job.Amazing perks

Support Staff
We thank you for your interest in working with Humber Polytechnic. Only applicants selected for an interview will be contacted. Consideration for Support Staff (Article 17 of FT Support Staff and Article 19 of PT Support Staff) positions will be given to internal employees in accordance with the respective Collective Agreements.

Equity, Diversity, and Inclusion
Humber Polytechnic is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.

Humber supports employment equity. Racialized workers, women, Indigenous workers, LGBTQ2S workers and workers with disabilities are encouraged to apply. For the purpose of statistical data collection, applicants are strongly encouraged to voluntarily self-identify. Humber’s diverse workplace also supports Francophone workers and young workers.

Accommodation
Humber Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our Talent Acquisition team will work with applicants requesting accommodations at any stage of the hiring process. This document is available in alternate formats upon request.

Anti-Discrimination Statement
At Humber Polytechnic, all forms of discrimination and harassment are prohibited. All employees and applicants have the right to work in an environment that is free from discrimination and harassment. If you need assistance with concerns related to discrimination and harassment, please contact the Office of Human Rights and Harassment (humanrights@humber.ca).

About You:
You are passionate about working at Ontario's largest Polytechnic; you thrive on improving productivity and quality that contribute to team success If this sounds like you, keep reading:

Education

3 year degree or diploma in Business, Communications, Entrepreneurship, Finance, Human Resources, Information Systems, Marketing and any other related fields of study.

Experience/Skills

Minimum of three (3) years’ progressive administrative or student advising experience in a post-secondary environment. Experience with compiling and analyzing research-based data from various sources, producing reports and identifying trends from data to develop solutions and strategies. Experience with drafting and proofreading communications, supporting and/or advising students on courses and programs selection, supporting curriculum planning, and academic program delivery, interpreting policies and procedures, special events. Proficency with Microsoft Office (Word, Excel, Outlook, Access, and PowerPoint), and Adobe Acrobat. Excellent time management and multitasking skills. Proven ability to work independently on assigned tasks with minimum supervision. Excellent interpersonal skills with an ability to work in a team environment. Ability to use office equipment – phone, photocopier, printer, fax and troubleshoot technical minor problems. Proven excellent verbal and written communications skills.

If this sounds like you, we'd love to hear from you At Humber Polytechnic we don't just accept difference we celebrate it Experience comes in many forms, skills are transferable, and a progressive mindset goes a long way at Humber. If your experience is close to what we're looking for, consider applying and tell us why you are a great candidate for this job. Find your Spot at Humber

What's in it for you?

An opportunity to be a part of building Humber's future. Be part of a diverse, hard-working, and supportive team.Tools and technology that will allow you to succeed at your job.Amazing perks

Support Staff
We thank you for your interest in working with Humber Polytechnic. Only applicants selected for an interview will be contacted. Consideration for Support Staff (Article 17 of FT Support Staff and Article 19 of PT Support Staff) positions will be given to internal employees in accordance with the respective Collective Agreements.

Equity, Diversity, and Inclusion
Humber Polytechnic is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.

Humber supports employment equity. Racialized workers, women, Indigenous workers, LGBTQ2S workers and workers with disabilities are encouraged to apply. For the purpose of statistical data collection, applicants are strongly encouraged to voluntarily self-identify. Humber’s diverse workplace also supports Francophone workers and young workers.

Accommodation
Humber Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our Talent Acquisition team will work with applicants requesting accommodations at any stage of the hiring process. This document is available in alternate formats upon request.

Anti-Discrimination Statement
At Humber Polytechnic, all forms of discrimination and harassment are prohibited. All employees and applicants have the right to work in an environment that is free from discrimination and harassment. If you need assistance with concerns related to discrimination and harassment, please contact the Office of Human Rights and Harassment (humanrights@humber.ca).