Recruitment/Posting Title Program Support Specialist Job Category Staff & Executive - Administrative & Support Department RWJ-Community Health Office Overview New Jersey’s academic health center, Rutgers Biomedical and Health Sciences (RBHS) takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University–New Brunswick and collaborating universitywide, RBHS includes eight schools, a behavioral health network, and five centers and institutes that focus on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research.

Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers.

Our clinical and academic facilities are located throughout the state—at Rutgers University–New Brunswick, including Piscataway; and at locations in Newark, Scotch Plains, Somerset, Stratford, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, Newark’s University Hospital in Newark, and other affiliates.

Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives. Posting Summary Rutgers, The State University of New Jersey, is seeking a Program Support Specialist for the department of Family Medicine and Community Health at the Robert Wood Johnson Medical School.

Reporting to the Program Director with oversight from the Program Coordinator, the Program Support Specialist manages the Project ECHO operations. This individual coordinates all components of their assigned ECHO programs including: recruitment, onboarding, operations of the ECHO sessions (including technology, facilitation as needed), and analysis of the program’s effectiveness and data entry and analytics. The Program Support Specialist is also responsible for various marketing and outreach tasks related to increasing the program reach and engagement of Project ECHO participants.

Among the key duties of this position are the following: Assists Program Coordinator & Program Director with managing and overseeing day-to-day operations of administrative duties and ECHO clinics. Develops and maintains all project files for reporting to program sponsors. Coordinates all program related meetings with internal and external program team members. Acts as customer service liaison for all Project Echo clinics and participating providers. Onboards new ECHO participants through 1 on 1 discussion of the program, how to participate, how to use the technology and how to submit a patient scenario/case for discussion. Extends administrative support to others on an as needed basis. Assists in managing vendor contracts, deliverables and payments.  Maintains project milestone log on Excel, keeps current the status and due dates. Position Status Full Time Hours Per Week Daily Work Shift Day Work Arrangement FLSA Exempt Grade 22S Position Salary Annual Minimum Salary 60543.00 Annual Mid Range Salary 72444.00 Annual Maximum Salary 85865.00 Standard Hours 37.50 Union Description HPAE 5094 Payroll Designation PeopleSoft Benefits Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.



Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility ABP