Summary You will serve as a PROGRAM SUPPORT SPECIALIST in the office of the Deputy Under Secretary of the Navy (Management) (DUSN (M)). Responsibilities You will be responsible for and manage tasks received through Enterprise Task Management Software Solution (ETMS2) and other tasker management systems. You will track actions and follow up as well as analyze issues/problems and provide written analyses, as needed. You will maintain a continuous liaison with other offices, service headquarters counterparts, and Department of Defense (DoD) counterparts to integrate actions and ensure timely response and coordination. You will plan and manage office administrative operations and activities relative to task management. You will appraise office administrative operations for effectiveness, quality, performance, and progress in meeting program objectives. You will work closely with senior level staff and provides guidance, training, and support on various administrative issues. You will compose letters, memoranda, statistics, organization data, and forms required to accomplish day-to-day work. You will prepare and deliver oral presentations such as briefings, training sessions, and consultations with directorate staff to secure cooperation, resolve controversial matters and convey information. You will also serve as back up to other Business Operations staff in areas such as training, DTS, and providing general administrative support, and perform other duties as assigned. Requirements Conditions of Employment Qualifications Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-11 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Experience working with tasker management software such as Enterprise Task Management Software Solution (ETMS2) and other digital platforms used to manage and track tasks to improve operation efficiency within an organization; Experience organizing and managing day to day operations and activities assuring efficiency of the command by composing, preparing and reviewing correspondence for leadership; Experience researching, compiling and computing statistical information for Federal reports and special projects; Experience working with all matters related to management and business operations; and Experience preparing presentations and briefs, and coordinating and giving training sessions to Senior level Staff. Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Miscellaneous Administration and Program Series 0301 Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education Additional Information This position is covered by the Department of Defense Priority Placement Program. This position is eligible for part time, substantial or ad-hoc telework at the discretion of management. Additional vacancies may be filled by this announcement. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. During the application process you will have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions in the local commuting area. Depending on the hiring organization and the position being filled, job requirements (e.g., security clearance, travel, drug testing, financial disclosure filing, bargaining unit status, etc.) may vary. Other hiring managers filling similar positions may offer relocation expense reimbursement and/or may offer recruitment incentives for new employees, depending on funding availability and in accordance with policy. If you opt-in and are referred on a certificate, your resume will be available to other hiring managers for 180-days from the date the job announcement closes. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation. ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category (score 85) or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application: 1) agency notice; 2) most recent performance appraisal; and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/career-transition/ Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position.