Fort Mill, SC, 29716, USA
18 days ago
Program Team Manager
Honeywell is hiring a Program Team Manager. This position will work out of our Fort Mill, SC on a Hybrid (3 days in office, 2 remote) work schedule. As a Program Team Manager Honeywell, you will play a crucial role in leading and overseeing the successful execution of customer programs. You will be responsible for managing and delivering customer programs, ensuring alignment with strategic objectives, and driving program performance. Your strong leadership skills, strategic thinking, and ability to drive results will be essential in contributing to the success of Honeywell's customer programs. In this comprehensive role, you will have a significant impact on strategic direction, alignment, execution, performance monitoring, risk management, stakeholder engagement, decision support, innovation, communication, budget management, cross-functional collaboration, long-term sustainability, performance improvement, employee development, and competitive advantage. You will also serve as a liaison between the customer and cross-functional teams to deliver achievement to the project goals. This includes reviewing the status of projects and goal achievement, coordinating schedules, and delivering status reports. You will assess project issues and develop resolutions to meet productivity, quality, and customer satisfaction objectives. Additionally, you will strive to deliver an outstanding customer experience (CX) and support the long-term partnership with sustaining strategic accounts. As a people leader at Honeywell, you will play a critical role in developing and supporting our employees to help them perform at their best and drive change across the company. You will continuously work to build a strong, diverse team by recruiting talent, identifying and developing successors, driving retention and engagement, and fostering an inclusive culture. You will be a critical customer interface, working to meet the customer's deployment and ROI goals in alignment with Honeywell's objectives. You will serve as a liaison between the customer and cross-functional teams, coordinating schedules, reviewing project status, and delivering status reports. Your role will involve assessing project issues and developing resolutions to meet productivity, quality, and customer satisfaction objectives. Additionally, you will be responsible for facilitating cross-functional team alignment, building customer relationships, and creating and delivering status reports. Your focus will be on delivering an outstanding customer experience (CX) and supporting long-term partnerships with strategic accounts. Through the SEA process, you will help structure bids, manage profitability, and build bid resources. Key Responsibilities: + Lead and oversee the execution of customer programs, managing and delivering them within scope, schedule, and budget. + Ensure alignment of customer programs with strategic objectives and identify and mitigate program risks and issues. + Collaborate with cross-functional teams and customers to ensure program success, providing leadership and guidance to program teams. + Monitor and report program performance metrics, striving to deliver an outstanding customer experience (CX). + Manage day-to-day responsibilities of Program Team account management and SEA process, driving process documentation and improvement where required. + Facilitate cross-functional team alignment, create and deliver status reports, and oversee the tracking and management of open order reports. + Responsible for preparing, analyzing, and reporting the P&L statement to assess financial performance and support strategic decision-making. YOU MUST HAVE: + 5+ years of experience in a project/program management role, with strong organizational and project management skills. + Excellent communication and interpersonal skills, with the ability to work effectively in a cross-functional team environment. + Proficient understanding of project management principles and best practices, as well as customer service. + Strong team and communication skills, with the ability to take initiative and work with limited direction. + Ability to influence across a broader organization and adapt customer needs to an established reporting structure. + Solid Excel and reporting skills, with the ability to understand a P&L statement. WE VALUE: + Bachelor's degree + PMP certification (or previous certification) Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
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