Programmer Analyst I, II, SR, or Lead Location: Albuquerque, NM, United States Job ID: 6088845 Date Posted:Jan 28, 2025 **POSTING DEADLINE** This position is posted until filled. **DEPARTMENT** Department: Utility Applications **JOB DESCRIPTION** **Programmer Analyst I** **Salary Grade: G09** **Minimum Midpoint Maximum** **$50,991 - $67,562 - $84,134** **SUMMARY:** Under direct supervision, analyzes requirements and develops computer programs. **PREFERENCES:** Seeking motivated individual with a demonstrated aptitude for technology and a willingness and ability to learn new tools. Preference will be given to candidates with solid expertise in areas below: + Knowledge in legacy technology stacks (C++, C, Java, etc...). + Basic knowledge and experience configuring application(s) and testing functionality within the application(s) during an implementation and providing production support and troubleshooting. + Basic knowledge of concepts related to applications integration, system administration, and networking concepts. + Knowledge of database modeling concepts and SQL / PL-SQL experience (preferably Oracle and / SQL server) + Basic understanding of Windows and Linux/Unix OS. + Ability to think creatively, understand business requirements, and translate them into technical requirements. + Experience of utility Customer Information Systems (CIS) and Meter Data Management Systems (MDMS) will be a big plus. + Strong communication and documentation skills. + **ESSENTIAL DUTIES AND RESPONSIBILITIES:** Develops and maintains plans outlining steps and timetables for developing programs.Analyzes, defines, and documents requirements for data, workflow, logical processes, hardware and operating system environment, interfaces with other systems, internal and external checks and controls, and outputs.Writes and maintains system documentation, data processing run books, and user manuals.Analyzes and estimates feasibility, costs, time, and compatibility with hardware and other programs.Creates test transactions and runs tests to find errors and confirm programs meet specifications.Researches and evaluates software and hardware to assist in programming or to use as program platforms.Consults with client to prototype, refine, test, and debug programs to meet needs.Writes, debugs, compiles, tests, and installs program modifications and new programs or modules.Converts designs and specifications into computer code.Codes job control instructions.Analyzes code to find causes of errors and revises programs.Provides production problem resolution and on call support. **COMPETENCIES:** Basic knowledge of data processing principles and concepts.Basic knowledge of project management in the areas of estimating, training, and documentation.Ability to assist in evaluating software packages and the efficiency and effectiveness of small systems.Ability to assist with assessing project benefits and priorities. **QUALIFICATIONS** **MINIMUM EDUCATION AND/OR EXPERIENCE:** Bachelor's from four-year college or university with emphasis in computers or related area, and one to three years related experience, or equivalent combination of education and/or experience related to the discipline. **COMMUNICATION SKILLS:** Ability to read and interpret technical documents such operating and maintenance instructions, and procedure manuals. Ability to write data processing run and user manuals. Ability to speak effectively before groups of customers or employees of organization. **COMPUTER SKILLS:** Basic knowledge of applications analysis principles and program design. Basic knowledge of and ability to write in program code. **PHYSICAL DEMANDS:** While performing the duties of this job, the employee is regularly required to sit up to 2/3 of the time. Manual dexterity and good vision required. Ability to talk and listen. The employee must occasionally lift and/or move up to 10 pounds. **WORK ENVIRONMENT:** Office environment.Bachelors Degree **JOB DESCRIPTION** **Programmer Analyst Lead** **Salary Grade: G05** **Minimum Midpoint Maximum** **$86,016 - $116,120 - $146,226** **SUMMARY:** Under general supervision, oversees a variety of programming assignments, program maintenance, and the modification of programs. **Preferences:** + Proficiency in legacy technology stacks (C++, C, Java, etc¿). + Solid knowledge and hands on experience configuring application(s) and testing functionality within the application(s) during an implementation and providing production support troubleshooting. + 3 to 5 years of experience with providing technical support and system administration related to Customer Information Systems and Billing Systems. + Good knowledge and understanding of concepts related to applications integration and networking. + Strong technical expertise with databases and SQL / PL-SQL (Oracle and / SQL server). + Good understanding of Windows and Linux/Unix OS. + Experience with XML, HTML, Java, JavaScript, Python, and other programming languages/scripting languages. + Ability to think creatively, understand business requirements, and translate them into technical requirements. + Ability to analyze large sets of data and experience with reporting tools. + Experience of utility Customer Information Systems and Meter Data management systems will be a big plus. + Strong communication and documentation skills. **ESSENTIAL DUTIES AND RESPONSIBILITIES:** Oversees the testing and development of program modificationsOversees the implementation of new program codeEvaluates complex interrelationships between programsMaintains a broad knowledge of state-of-the-art technology, equipment, and systemsDevelops and maintains project plans outlining plan design, programming and testing timetables, status reports, and cost/benefit analysisActs as the project technical manager; coordinates team activities; assigns and reviews tasks, insures compliance with technical standards; budgets and schedules; tracks reports and corrects deviationsRecommends resource allocations and project staffing, new information systems standards and development guidelinesPrepares project manuals, improvement authorizations, work orders, and project budgetsEvaluates and recommends software packages for acquisitions based on client needs and functional requirementsDefines program and system requirements, operating constraints, file structures, data control procedures and system test criteriaPerforms and documents vendor application software evaluations for efficiency, standards, maintainability, hardware compatibility, enhancements, documentation and cost/benefit analysisConsults with client to prototype, refine, test, and debug programs to meet needsRecommends hardware or software platform, DBMS, and languageEvaluates application program and system design for compliance with standards and functional requirementsDirects the design and implementation of system securityOversees high-level business needs analysisOversees client long-range planning, client testing and training, and system implementationPerforms hardware or software platform support for non-mainframe hardware including installation and use of system and application software, database management, monitoring and maintaining the system for availability of resources **COMPETENCIES:** Advanced knowledge of project management areas such as estimating, tracking, training, documenting, and schedulingAdvanced knowledge of CASE tools, information engineering techniques, and the system development life-cycle processAbility to evaluate productivity tools, interfaces between major systems, package systems and the efficiency and effectiveness of large in-house systemsAbility to analyze the impact of enhancements and production problems effectivelyAbility to assist with assessing project benefits and priorities **QUALIFICATIONS** **MINIMUM EDUCATION AND/OR EXPERIENCE:** Bachelor's degree from four-year college or university with an emphasis in computers, and five to seven years related experience, or equivalent combination of education and/or experience related to the discipline. **COMMUNICATION SKILLS:** Ability to read and interpret technical documents such operating and maintenance instructions, and procedure manualsAbility to clearly and concisely write technical, conceptual and administrative project informationAbility to speak effectively before clients, personnel and management, and vendors **COMPUTER SKILLS:** In-depth knowledge of at least one of the Company's hardware/software platforms The ability to develop and implement systems, to code and test new applications to meet current and projected client needs Mastery of one high level programming language, the applicable job control and utilities Mastery of database system software and database management Extensive knowledge of various languages, DBMS and hardware platforms to be able to recommend which is best for an application Working knowledge of networks, local area networks, and various types of workstations **PHYSICAL DEMANDS:** While performing the duties of this job, the employee is regularly required to sit up to 2/3 of the time. Manual dexterity and good vision required. Ability to talk and listen. The employee must occasionally lift and/or move up to 10 pounds. **WORK ENVIRONMENT:** Office environment. Bachelors Degree **JOB DESCRIPTION** **Programmer Analyst II** **Salary Grade: G07** **Minimum Midpoint Maximum** **$66,267 - $87,804 - $109,340** Personnel in this job title may be covered by NERC CIP cyber security standards. If the position is covered, prior to being hired, promoted, or transferred into the position, the candidate must successfully pass a Personnel Risk Assessment, which includes identity verification and a criminal background check. Prior to being granted unescorted access to cyber secure areas, the candidate must attend cyber security training. Annual cyber security training is also required. **SUMMARY:** Under general supervision, analyzes requirements and develops computer programs. **PREFERENCES:** Seeking motivated individual with a demonstrated aptitude for technology and a willingness and ability to learn new tools. Preference will be given to candidates with solid expertise in areas below: + Knowledge in legacy technology stacks (C++, C, Java, etc...). + Basic knowledge and experience configuring application(s) and testing functionality within the application(s) during an implementation and providing production support and troubleshooting. + Basic knowledge of concepts related to applications integration, system administration, and networking concepts. + Knowledge of database modeling concepts and SQL / PL-SQL experience (preferably Oracle and / SQL server) + Basic understanding of Windows and Linux/Unix OS. + Ability to think creatively, understand business requirements, and translate them into technical requirements. + Experience of utility Customer Information Systems (CIS) and Meter Data Management Systems (MDMS) will be a big plus. + Strong communication and documentation skills. + **ESSENTIAL DUTIES AND RESPONSIBILITIES:** Develops and maintains project plans outlining plan design, schedule and cost estimate, programming and testing timetables, status reports, and application software package evaluationsCoordinates programming activities of Programmer Analyst team membersPerforms enhancement and development analysis, program and system design, testing, and installationConsults with client to prototype, refine, test, and debug programs to meet needsWrites, debugs, compiles, tests and installs program modifications and new programs or modulesRecommends hardware and software platforms, DBMS, and languageEvaluates application program and system design for compliance with standards and functional requirementsDesigns and implements system securityWrites and maintains system documentation, functional specifications, data processing run books, and user manualsEvaluates proposed software changesProvides production problem resolution and on call supportCodes job control instructionsPerforms client surveying and interviewingDefines and documents clients problems and areas for improvement, alternative (EDP and non-EDP) solutions, and the most cost beneficial recommendationsAssists client with long range planningProvides hardware and software platform support for non-mainframe hardware including installation and use of system and application software, database management, monitoring, and maintaining the system for availability of resourcesAssists with client training, testing, and system implementation Assists with the departments long-range planning **COMPETENCIES:** Ability to provide analysis in project, program, and database design for businessKnowledge of project management areas such as estimating, tracking, training, documenting, and schedulingBasic knowledge of CASE tools, information engineering techniques, and the system development life-cycle processAbility to evaluate software packages and the efficiency and effectiveness of large in-house or package systems independentlyAbility to analyze the impact of enhancements and production problems effectivelyAbility to assist with assessing project benefits and priorities **QUALIFICATIONS** **MINIMUM EDUCATION AND/OR EXPERIENCE:** Bachelor's degree from four-year college or university with emphasis in computers or related area, with three to five years related experience, or equivalent combination of education and/or experience related to the discipline. **COMMUNICATION SKILLS:** Ability to read and interpret technical documents such operating and maintenance instructions, and procedure manualsAbility to clearly and concisely write technical, conceptual and administrative project informationAbility to speak effectively before clients, personnel and management, and vendors **COMPUTER SKILLS:** Knowledge of at least one of PNMs hardware/software platformsThe ability to develop and implement systems, to code and test new applications, and to meet current and projected client needs.In-depth knowledge of one high level programming language, the applicable job control and utilitiesIn-depth understanding of database system software and database managementBasic knowledge of various languages, DBMS, and hardware platforms to be able to recommend which is best for an applicationBasic knowledge of networks, local area networks, and various types of workstations **PHYSICAL DEMANDS:** While performing the duties of this job, the employee is regularly required to sit up to 2/3 of the time. Manual dexterity and good vision required. Ability to talk and listen. The employee must occasionally lift and/or move up to 10 pounds. **WORK ENVIRONMENT** : Office environment. **JOB DESCRIPTION** **Sr. Programmer Analyst** **Salary Grade: G06** **Minimum Midpoint Maximum** **$74,796 - $100,975 - $127,152** Personnel in this job title may be covered by NERC CIP cyber security standards. If the position is covered, prior to being hired, promoted, or transferred into the position, the candidate must successfully pass a Personnel Risk Assessment, which includes identity verification and a criminal background check. Prior to being granted unescorted access to cyber secure areas, the candidate must attend cyber security training. Annual cyber security training is also required. **SUMMARY:** Under general supervision, analyzes requirements and develops computer programs. **Preferences:** + Proficiency in legacy technology stacks (C++, C, Java, etc¿). + Solid knowledge and hands on experience configuring application(s) and testing functionality within the application(s) during an implementation and providing production support troubleshooting. + 3 to 5 years of experience with providing technical support and system administration related to Customer Information Systems and Billing Systems. + Good knowledge and understanding of concepts related to applications integration and networking. + Strong technical expertise with databases and SQL / PL-SQL (Oracle and / SQL server). + Good understanding of Windows and Linux/Unix OS. + Experience with XML, HTML, Java, JavaScript, Python, and other programming languages/scripting languages. + Ability to think creatively, understand business requirements, and translate them into technical requirements. + Ability to analyze large sets of data and experience with reporting tools. + Experience of utility Customer Information Systems and Meter Data management systems will be a big plus. + Strong communication and documentation skills. + **ESSENTIAL DUTIES AND RESPONSIBILITIES:** Plans for all phases of the project life cycleDevelops and maintains project plans outlining plan design, programming and testing timetables, status reports, and cost/benefit analysisActs as the project technical manager; coordinates team activities; assigns and reviews tasks, insures compliance with technical standards; budgets and schedules; tracks reports and corrects deviationsRecommends resource allocations and project staffing, new information systems standards and development guidelinesPrepares project manuals, improvement authorizations, work orders, and project budgetsEvaluates and recommends software packages for acquisitions based on client needs and functional requirementsDefines program and system requirements, operating constraints, file structures, data control procedures and system test criteriaPerforms and documents vendor application software evaluations for efficiency, standards, maintainability, hardware compatibility, enhancements, documentation, and cost/benefit analysisConsults with client to prototype, refine, test, and debug programs to meet needsRecommends hardware or software platforms, DBMS, and languageEvaluates application program and system design for compliance with standards and functional requirementsDesigns and implements system securityWrites, debugs, compiles, tests and installs program modifications and new programs or modulesEvaluates proposed hardware or software changesProvides production problem resolution and on call supportCodes job control instructionsPerforms high-level business needs analysisDefines and documents clients problems or areas for improvement, alternative (EDP and non-EDP) solutions and the most cost beneficial recommendationsPerforms client long-range planning, client testing and training, and system implementationPerforms hardware or software platform support for non-mainframe hardware including installation and use of system and application software, database management, monitoring and maintaining the system for availability of resources **COMPETENCIES:** Knowledge of project management areas such as estimating, tracking, training, documenting, and schedulingKnowledge of CASE tools, information engineering techniques, and the system development life-cycle processAbility to evaluate productivity tools, interfaces between major systems, package systems and the efficiency and effectiveness of large in-house systemsAbility to analyze the impact of enhancements and production problems effectivelyAbility to assist with assessing project benefits and priorities **QUALIFICATIONS** **MINIMUM EDUCATION AND/OR EXPERIENCE:** Bachelor's degree from four-year college or university with an emphasis in computers or related area, and five to seven years related experience, or equivalent combination of education and/or experience related to the discipline. **COMMUNICATION SKILLS:** Ability to read and interpret technical documents such operating and maintenance instructions, and procedure manualsAbility to clearly and concisely write technical, conceptual and administrative project informationAbility to speak effectively before clients, personnel and management, and vendors **COMPUTER SKILLS:** In-depth knowledge of at least one of the Company's hardware and software platformsThe ability to develop and implement systems, to code and test new applications to meet current and projected client needsMastery of one high level programming language, the applicable job control and utilitiesMastery of database system software and database managementExtensive knowledge of various languages, DBMS and hardware platforms to be able to recommend which is best for an application Working knowledge of networks, local area networks, and various types of workstations **PHYSICAL DEMANDS:** While performing the duties of this job, the employee is regularly required to sit up to 2/3 of the time. Manual dexterity and good vision required. Ability to talk and listen. The employee must occasionally lift and/or move up to 10 pounds. **WORK ENVIRONMENT:** Office environment. **EQUAL OPPORTUNITY STATEMENT** Safety Statement: Safety is a core value at (TXNM Energy/PNM/TNMP) and our vision, ¿everyone goes home safe¿, reflects our commitment to promoting an environment conducive to learning, improving and building safety practices. Our safety value is built upon the belief that every employee deserves to work in an environment free from harm. Americans with Disabilities Act (ADA) Statement: TXNM Energy is committed to providing reasonable accommodations for qualified individuals with disabilities in compliance with the ADA. If you require assistance with the job application process due to a disability, please contact HR ADA Analyst, at 505-241-4627. DEI Statement: At TXNM Energy, we value the diversity of our workforce and actively seek opportunities for incorporating Diversity, Equity, and Inclusion (DEI) within our family of companies. We believe a diverse workforce enriches our environment and helps us better meet the needs of our employees, customers, and shareholders. We remain committed to attracting and sustaining a diverse workforce and retaining high-performing employees who work collaboratively to carry out the Company's purpose. TXNM Energy and affiliates are Equal Opportunity/Affirmative Action employers. Women, minorities, disabled individuals and veterans are encouraged to apply.