You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Testing, Remediation and Access Management team (TRAM) is on the cutting edge of nearly all Global Servicing Network user-facing projects from the newest product launch to changes in our existing portals. Collectively, we look to ensure quality for both our American Express Customers and our internal partners throughout the GSG family. We are looking for detail oriented, Customer focused, out-of-the-box thinkers who are not afraid to raise the red flag on behalf of our Customers. 

Our current opening is for a Test Analyst. 

 Responsibilities Include:  

Create and execute test conditions and other required test documents with a focus on quality and timely delivery. 

Good understanding of end-to-end processes in GSG operations areas as well as the customer journey.  

Support projects in an agile environment. 

Responsible for test cases execution and partnership with Tech and Business Teams.  

 

Minimum Qualifications:  

 Demonstrated ability to manage shifting priorities. 

· Previous experience supporting large-scale projects. Preferred 

· Strong attention to details. 

· Successful experience working in a deadline-driven role. 

· Strong written and verbal communication skills. 

· Strong MS Office skills (Word and Excel primarily). 

· Ability to flex work schedule to meet project demands.       

Preferred familiarity with Amex project methodology (Agile, SDLC, Waterfall) and related testing methodologies.  

· Testing experience preferred. 

· Communication skills: Fluent Spanish and English  

· A passion for our Customers!

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries  Bonus incentives  Support for financial-well-being and retirement  Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  Generous paid parental leave policies (depending on your location)  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.