Project Car Restoration Advisors
The Eastwood Company
Project Car & Restoration Advisors, Sales – Eastwood Automotive
Customers are eager to buy our products to restore their dream cars and sometimes need additional help knowing the steps to take and/or the products to buy while restoring their car.
Our Project Advisor team assists customers in having the resources and tools needed to do the job right.
Join a team/company where:
+ The core values create a team of people who: consider others first, own results, have a positive approach to problem solving, have a sense of urgency and continually self-improve
+ Customers like to buy products to repair/restore/revive their automobiles
+ People like cars – talking about them, working on them, are in the hobby
+ Training is provided to better understand our products and systems
+ You participate in a strong benefits package - medical, dental, vision, life and ad&d insurances, disability insurance, 100% vested matching 401k, paid time off, incentive plan, employee discount and other voluntary benefits
Great opportunity for those:
+ Tired of turning wrenches but, want to work where you get to talk cars
+ In the automotive restoration hobby who want to share their knowledge and continue to learn about
+ With prior experience working in sales with a passion for cars and/or automotive restoration.
As a member of the Project Advisor team, you’ll:
+ Advise customers over phone, email and live chat on the best products to assist with their project or restoration.
+ Provide customers with the information and instructions on appropriate use and application of the variety of products Eastwood offers.
+ Work within and navigate our various software applications/computer systems to place orders and document conversations/actions taken.
+ Provide world-class customer service through following organizational policies & processes.
You'll be more successful if you:
+ Have automotive restoration experience.
+ Have prior sales experience.
+ Take ownership for your customers
+ Comfortable working with computers and learning new systems
+ Make a commitment to learn about our products
+ Have a positive & pro-active approach in problem solving
+ Have good communication skills
+ Have spent time shopping online
+ Have experience within a contact center, but not necessary
Your schedule will be:
+ There are a number of schedules available for different times of the day.
Work Location:
+ Onsite (Pottstown, PA) or remote
+ If remote, you will need to have access to the internet, computers will be provided, and a distraction free environment
Compensation:
+ Base pay
+ Monthly Incentive based on performance.
+ SPIF opportunities
The Eastwood Company makes use of the Culture Index to help us understand preferred communication styles and intrinsic motivational needs of our team. Please set aside 7-10 minutes, during which you will have no interruptions or distractions, and simply follow the instructions.
Eastwood Automotive Company LLC dba The Eastwood Company (cultureindex.com) (https://surveys.cultureindex.com/s/btSARNP9xj/60082)
The Eastwood Company, established in 1978, has been developing, marketing and offering supplies, tools and equipment used for the repair and restoration of automobiles. Our customers are serious do-it-yourselfers who are extremely loyal to the Eastwood brand and rely on us for unique products that enable successful completion of their repair and restoration projects.
Eastwood does pre-employment drug screening and background checks.
EOE
The Eastwood Company participates in E-Verify.
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