Project Coordinator
Consolidated Electrical Distributors
Summary
Job title: Project Coordinator
Job ID: 202496860003
Department: Vancouver Columbia TRC
Location: WA-Vancouver
Description
Summary:
Project Coordinators work hand in hand with our Sales & Project Management Team to help coordinate and manage the entire project from startup to closeout. This position is administrative focused requires a great deal of organization, detail oriented, and great customer service skills. This position is customer-facing and requires great customer service skills. Project Coordinators will be the primary administrative support between the Project Managers, vendors, and customers.
Reports to: Automation Solutions Group Manager
Minimum Qualifications:
+ Associates degree in Electronics or equivalent work experience
+ 1+ year of customer service experience
+ Ability to comprehend, read, and communicate the English language orally and in writing.
+ Computer skills including Windows based applications.
+ Sit for long periods of time.
+ Travel within the Pacific Northwest
Preferred Qualifications:
+ Comply with all U.S., State, and local laws
+ Manage tasks and projects in accordance with industry standards as our company
+ Manage and coordinate multiple projects at the same time to ensure they are completed on time, on budget, and on scope.
+ This includes but is not limited to:
+ Ensuring scope, BOM, etc. are accurate and matching for all documentation
+ Excellent communication between team members, the customer, vendors, etc. in information and updates
+ Reviewing terms and conditions, billing/progress payments, are done in conjunction with the PCs.
+ Maintain shipping schedules on projects and update customers daily/weekly.
+ Share project status and or present information both internally and externally on regular disciplined means and methods (power point, email, etc)
+ Handle all requests for information in a professional, complete, and thorough manner
+ When necessary, create Purchase Orders, sales registers, and other documents for all items that are related to the Scope of Work and/or Bill of Material.
+ This includes but is not limited to:
+ Services
+ Products
+ Freight and other charges
+ This includes necessary change orders and other changes to the overall project
+ File and keep records in the appropriate platform (CEDNet, sharded folders, Salesforce, etc.)
+ Customer File
+ Back Order and Special-Order Files
+ Job Files
+ Open Purchase Order Tub
+ Direct Order Tub
+ Research Credit Memos
+ Open incoming mail/packages as well as prepare outgoing mail/packages
+ Assist with credit and sales problem resolution.
+ Control record retention
+ Answer telephones promptly and professionally.
+ If necessary, communicate messages and information to appropriate parties if they are unavailable.
+ Photocopying/scanning of documents
+ Turn all paperwork in promptly and correctly. Under limited circumstances should you physically retain original documents (such as register, RGAs, credit memos, etc.)
+ Comfortable having detailed project discussions on the phone or web conferencing.
+ Work closely with Outside Sales to solidify customer relationships.
+ Collaborate with industry partners to resolve issues.
Working Conditions:
Working conditions will be standard to an office environment. Remote work is available with occasional travel requirements.
Supervisory Responsibilities: No
Essential Job Functions:
+ Ability to work in a fast-paced environment revolving around the area construction market.
+ Strong ability to communicate effectively.
+ Detail-oriented, attentive.
+ Driven, motivated, mission-based attitude.
+ Capacity to multi-task, to be organized and consistent.
+ Ability to work with a team to accomplish common goals.
+ Excellent organizational skills.
+ Ability to understand mathematical calculations for the purpose of pricing and costing.
+ Math skills that include calculating percentages, decimals (.1, .01, .001) and discount multipliers.
+ Possess a basic knowledge of computers and the Internet (vendor websites).
+ Be present during your regularly assigned hours to assist customer needs and demands.
+ Extended and/or frequent absences are detrimental to the business and your relationship with the customer.
+ Ability to up sell cost effective alternative materials and/or additional accessories and services
+ Receive and forward customer and vendor feedback while making suggestions for improvement.
+ Desire to exceed expectations and earn customer trust and confidence in one’s capabilities and performance.
+ Proactively follow-up with outstanding requests, activity, etc
+ Issues can always arise that are outside of our direct control, but it is essential to communicate those prior to the customer finding out through a missed deadline or expectation.
CED is an Equal Opportunity Employer - Disability | Veteran
Compensation Range:
The compensation range for this position is $60000 to $65000 annually.
Other Compensation:
The following additional compensation may be applicable for this position:
+ Bonus
Benefits:
Benefits available for this position are:
+ Insurance - Medical, Dental, Vision Care
+ Long Term Disability Insurance after 25 months
+ Life Insurance at 1X your annual salary
+ 401(k) (18 or older)
+ Paid Sick Leave - accrue 0.0347 hours per qualified hour worked, up to 72 hours annually, usable after 90 days
+ Paid Holidays - 9 days each year
+ Paid Vacation - accrue 0.03847 hours per qualified hour worked, up to 80 hours annually
+ Paid Pregnancy & New Parent Leave
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