Leading Architectural Firm Is Looking To Expand Their Team!! Project Coordinators Needed! Mon-Fri $25/hr+ Full Benefits Offered • Communicates often and builds relationship with Sales Representatives in order to have an overall picture of the expectation of the customer. • Enters orders into SAP in a timely manner and maintains all project information and documentation for all Quotes/Purchase Orders that are processed. • Computes costs, sales representative’s commission, taxes where applicable and shipping charges as required • Informs customers of updated unit costs, shipping date, anticipated delays and any additional information needed by the customer. Responsible for directly supporting the customer during the course of the project lifecycle. • Ensures all paperwork is accurate and sent to and received from the customer, following -up as necessary. • Confirms material is allocated or ordered and follow-up with Procurement Manager regarding material arrival date. • Prepares documents including customized reports, KPIs and correspondence. Updates various databases as required. • Records customer complaints and works with Customer Service Manager to improve the customer experience. Works collaboratively with all internal resources to ensure the highest levels of customer satisfaction are maintained. • Learn customer processes and tools and support customer requirements. Answers questions from customers or directs them to the person able to assist them. • Follow up with customers regarding projects in the backlog weekly or monthly based on customer material requirement date. • Creates Sample Requests and follows up to ensure shipment occurs in a timely manner. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.