Job Seekers, Please send resumes to resumes@hireitpeople.com Position Overview:

We are seeking to augment the current Infrastructure Delivery unit with a Project Coordinator for Infrastructure Delivery and Operations. This position will be based in Washington, DC to complement existing teams and work with HQ and WBG regions. This position will extend over next fiscal year to June 2019.
Essential Job Functions:Perform project planning within WBG ITS, Regional CO IT’s, CO IT’s, and GSD Facility and Asset ManagementGather project scope and requirementsWork closely with IT teams to monitor project milestones and critical paths to identify potential jeopardy of project scheduleIdentify ways to resolve schedule issuesProduce project status reports for colleagues and clientsCoordinate effective workflows and processes with one or more vendor and/or alliance partnersFollow-up on pending operational issues: review open trouble tickets, project implementation in coordination with institutional teams, and coordinate any field activitiesRecord/update all activities using the official project management tools, incident (trouble-ticket) management system, inventory management systems, etc.Support tasks for ISO and other audit compliance involving CO IT infrastructureProduce ITSNI unit management reportPerform coordination and collection of milestone/data from other leads/unitsMaintain WBG Asset Management repository (Remedy) to have Country Office assets in orderManage Change request system (Remedy) to create, assign, and follow-up with project managers to timely closing of change requestsMaintain ITSNI Standard operating procedures in WBG document repository (WBDocs)Develop Standard Operating procedures and presentationsMaintain ITSNI various Share point and Spark WebsitesIdentify potential risks and develop preventive plans for procedural activitiesAnalyze facts and data to support sound, logical decisions regarding own and others' workCollaborate with other team members and contribute productively to the team's work and outputReview customer business requirements and determine where support is needed, relative to existing technical systems designInvolve the key players in identifying operating needs, issues, and solutionsEducational Qualifications and Experience:Education: Bachelor’s degree in Computer Science or Information SystemsRole Specific Experience: 2+ years of experience in the area of Information TechnologyExperience with technical reporting and management tools, such as Remedy and ServiceNowExperience with prioritizing conflicting demands in high-pressure and time-critical situationsRequired Skills/Abilities:
Understanding of technologies (WAN , ISP, network protocols, telecommunications, audio/video technology, data/voice cabling) used in order to be effective in coordinating IT teams across multiple unitsGood knowledge of Microsoft office suite (Excel; Power Point; Word) and Share PointGood knowledge of Microsoft VisioGood understanding of Asset Management (Asset life cycle)Ability to assess requirements and initiate and complete task or project with little or without guidanceExcellent oral and written communications skills in EnglishAbility to analyze information and draw accurate conclusionsAbility to apply problem-solving skills to evaluate and solve problems effectivelyExcellent interpersonal skills, and ability to work cooperatively and collaboratively in a multinational team environment and build effective working relations with clients, colleagues, and vendorsProven ability to direct, coach, and develop staffUnderstanding of change request life cycleAbility to take personal responsibility and accountability for timely response to client queries, requests or needs, working to remove obstacles that may impede execution or overall successAbility to build and sustain collaborative relationships with executive management and multiple constituenciesStrong analytical, organizational, and communication skillsAbility to organize and prioritize workload, and remain flexible in an environment of constantly changing prioritiesAbility to work under pressure in a busy environmentDemonstrated ability to make sound decisions and work calmly and effectively under pressureAbility to provide assistance and training to other staff membersWillingness to seek advice or assistance from the Bank’s technical staff, when necessaryWillingness to work flexible hoursDesired Skills/Abilities (not required but a plus):

Certification Requirements:
PMI CertificationPluses for Levels: (for level II, III):
Proven Capability to manage an IT Project, keeping it on time and budget. Capability to manage project across multiple teams.Experience Matrix for Levels:
Level II - 5+ years of experience.