Are you an experienced customer service professional who has a passion for coordinating projects and exceeding the expectations of your customers? Do you come from the door, hardware, architectural, construction, building materials or a related industry? Are you looking for a position that will afford you the opportunity to be in an environment where you have a voice and can truly see the impact of your efforts?
If you answered yes to these questions, we should talk!
Stiles Custom Metal (an ASSA ABLOY company) located in Ceres, California is growing and looking to add a Customer Service Project Coordinator to the Team.
Come see who we are at: https://www.assaabloy.com/group/en/about-us
Our team is growing and there has never been a more exciting time to join us!
What would you do as our Customer Service Project Coordinator?
You will prepare projects for our distributors from time of project estimate through shipping and after-sale phone and email communications. You will also coordinate job requirements as it relates to hardware preparations, shipping, project problems and field inspections.
You would also:
Develop project plans that identify resource and budgetary needs. Coordinate with vendors and suppliers as needed. Coordinate distributor projects submittal, order writing and processing, production, shipping and after-sale communications. Interpret customer take-off information. Generate change orders to projects with changes based on how the project was originally quoted. Check shop drawings for accuracy, manufacturability, specification requirements and coordination of hardware, door and frames for functionality and label capabilities. Prepare detailed door listing from architectural plans and specs. Write customer orders for order processing, Prepare to enter orders as pertains to project work. Consult with Engineering on special product information and labeling capabilities. Check shop drawings for accuracy, manufacturability, specification requirements and coordination of hardware, doors and frames for functionality and label capabilities. Participate in a safe and harmonious working environment. Assure compliance with federal, state, local and corporate policies, regulations, AADG programs and policies and the ASSA ABLOY Code of Conduct. Other projects and assignments, as needed.
What we are looking for:
High School degree or GED equivalent required. Bachelor’s degree in Business Management a plus. Project Management experience in metal door openings industry with direct customer and contractor contact preferred. Ability to reach, interpret and manage Architectural, Structural & Mechanical plans, specifications and hardware schedules. Excellent computer skills, with knowledge of Microsoft Suite, and AutoCAD software preferred. Excellent verbal and written communication skills and organizational skills. Ability to work in a team environment. Demonstrated organizational skills and thorough attention to detail. Highly flexible to adjust daily work schedule to meet the critical operational needs of the day.
What we offer!
We are passionate about providing amazing opportunities and benefits, so you can continue and progress a lifelong career with us. Here are some highlights of what we have to offer:
Medical, Dental, Vision, 401(k), Short and Long-term Disability, Life and AD&D Insurance, Flexible Spending, Employee Assistance Program, discount portal, recognition and well-being programs … just to name just a few! Paid Vacation, Sick Time, and 12 paid Company Holidays Tuition Reimbursement, Learning and Career Development opportunities Competitive Salary
We review applications regularly, so don’t wait!
We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us.
To make sure your personal data is safe, we don’t look at any applications sent by email or post.
If you have any questions about the role or the process, email Stephanie Mandato, Senior Talent Acquisition Manager at stephanie.mandato@assaabloy.com
Pay is $40,000 to $45,000 depending on experience
Let’s create a safer and more open world - together!
AADG, Inc. is an Equal Opportunity Employer/Minorities/Females/Disabled/Veteran
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We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.