For the Industrial Pump Quick Response Center (QRC) in Etten-Leur we are looking for an enthusiastic candidate for the position of Project Coordinator.

Within the Customer Service Order Fulfilment department, Project Coordinators and Work Planners are responsible for organizing and executing repair orders. Good cooperation is important to be successful!

Your duties:

You receive and process the customer request for a pump repair.

You coordinate the follow-up with the customer, with the associated expectations, technical causes, scope of the repair and the lead time.

You discuss the inspection report with the customer, for approval for making the repair quotation

You register the repair order in our (ERP) system from start to completion of the project.

You take care of the technical documentation, such as drawings, parts lists and measurement protocols and provide a punctual transfer to work preparation

Requesting, following up and calling up parts from the customer and requesting and quotes from suppliers for new parts and the repair of parts. Consult with the internal operational disciplines about production preparation and production activities. You follow up this planning and progress internally.

You support organizational and technical issues from the workshop regarding repair orders.

Check the documentation package for completeness after repair for correctness and

Completeness before archiving, invoicing and then sharing this with the customer.

You are involved in the continuous improvement of safety, quality and productivity.

Your Profile

MBO/HBO work and thinking level - sector Technology;

Demonstrable and relevant work experience in a similar position;

Has a valid "VCA VOL" certificate or is willing to obtain one;

Good command of the Dutch and English language, both spoken and written;

Independent, practical, multitasker, flexible and communicative.

Able to work well in a team.

What to offer

A good salary

27 vacation days and 13 ADV days per year;

5% end-of-year bonus and 8% vacation pay;

Collective insurance, social security fund;

Sustainable employability program;

An open, pleasant and familiar working atmosphere