Under the direction of the Manager of HR Operations & Project Management, this Team Member will be responsible for organizing project assignments to perform business analysis, reporting results, providing feedback, participating in meetings and ensuring all deadlines for certain projects are met which may include coordination with our Human Resources and Technical Teams. This Team Member must be detail oriented with a go-getter attitude ready to review and recommend enhancements regarding current processes and procedures that benefit all Team Members. It is essential that this individual drive collaboration and partnerships not just within the Operations team, but also in the HR team, and organization as a whole.
Essential Duties:
Support the day-to-day workflow, organization of projects, and administrative duties
Work independently to deliver on responsibilities in collaboration with the Operations Manager
Provide support and tracking for various projects
Effectively communicate the status of projects to management and follow through on projects to be sure deadlines are met
Make recommendations for improvements to processes and tools
Perform quality checks on electronic processes and procedures to ensure functionality and efficiency
Evaluate potential problems and technical glitches to develop solutions
Seek ways to improve procedures to be seamless for Team members, and operate at reduced cost to the company
Research Team member experience with HR resources and develop standards for responses
Learn the needs of our Field team through initial and routine hands-on work and interaction by working with Field personnel, by phone and email
Analyze process needs, submit projects to HR Technical Team and manage timely and accurate completion
Maintain documentation for HR processes and procedures
Provide training to new team members when needed
Directly support Company management including occasional After Hours to handle actions needed in uhaullife.com. Assess whether there is an issue with the ease of the tool or process
Provide supplemental support and coverage while other Team Members are out of office or need additional support
Other duties performed as needed given by the HR Operations Manager
Basic Qualifications (Required Skills & Experience):
Maintain absolute confidentiality
Energetic, enthusiastic, positive
Strong analytical and reasoning skills
Strong communicator, verbal and written
Tech-savvy
Dedicated, dependable and reliable
Strong organizational skills
Experience managing projects
Confident in decision-making and making recommendations after thorough research is complete
Ability to multi-task, adapt quickly and work in a fast-paced environment
Desire and action to contribute as an HR Team Utility Player as projects present themselves
Persistence to accomplish projects and goals working with others in a polite manner
Independent and team player
Advanced Microsoft Excel and Word skills
Knowledge of Microsoft Outlook and Teams
Workday experience preferred
Azure experience preferred
U-Haul Offers:
Full Medical coverage
Prescription plans
Dental & Vision Plans
New indoor fitness gym
Gym Reimbursement Program
Registered Dietitian Program
Weight Watchers
Onsite medical clinic for you and your family
Career stability
Opportunities for advancement
Valuable on-the-job training
Tuition reimbursement program
Free online courses for personal and professional development at U-Haul University®
Business and travel insurance
You Matter Employee Assistance Program
Paid holidays, vacation, and sick days
Employee Stock Ownership Plan (ESOP)
401(k) Savings Plan
Life insurance
Critical Illness/Group Accident
24-hour physician available for kids
MetLaw Legal program
MetLife auto and home insurance
Mindset App Program
Discounts on cell phone plans, hotels, and more
LifeLock Identity Theft
Savvy consumer wellness programs - from health care tips to financial wellness
Dave Ramsey’s SmartDollar Program
U-Haul Federal Credit Union
Wellness Program
U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.