Our Client, a Financial company, is looking for a Project Coordinator - General – Inter for their Remote location. Responsibilities: + Implement and manage user job role access onboarding requests + Construct job roles in the Client IAM System following their creation + Facilitate timely completion of Computer-Based Training (CBT) by communicating with hiring managers and associates as needed. + Initiate IAM Issue tickets when required and monitor them through to resolution + Collaborate Closely with Cross-functional teams to troubleshoot provisioning errors and address any issues arising during job role application. + Provide comprehensive support to end-users for access-related inquiries and issues associated with the applied job roles. + Stay abreast of IAM Changes to ensure up-to-date knowledge and effective execution of responsibilities. + Manage and Monitor internal system process; correct issues or escalate with manager if controls are not working as planned. + Communicate updates with internal customers on new or existing processes; may provide customer service or training to users on process updates or rollouts; may deliver presentations. + Interact with end users via zoom, Slack, and chat to resolve access issues Requirements: + High School Diploma, GED or equivalent certification + 1 years of experience in Process management + 1 year of experience in Project management + 1 year of experience using spreadsheets (Excel or Google Sheets) + Proficiency with google suite applications + Bachelor’s Degree or military experience + 2+ years of experience in Process management or Project management + 1+ year experience in identity and access management + At least 1 year of experience with SQL + PMP, Lean, Agile or Six Sigma certification + Strong Analytical and problem solving skills + Excellent Communication and interpersonal skills + Project Management / Process Management + MS Excel / G-Sheets exp is a must Why Should You Apply? + Health Benefits + Referral Program + Excellent growth and advancement opportunities As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.