2025 Summer Internship Program Location: This role is scheduled to be 100% remote. While remote, finalists MUST reside in one of the following states to be eligible for employment with Kaiser Permanente: CA, OR, WA, HI, CO, GA, MD, VA, CT, DC, or IL. Department Description: Kaiser Permanente’s Sales and Account Management department plays a crucial role in the organization. Their primary functions include: Account Management: They maintain and manage relationships with existing clients. This includes ensuring client satisfaction, addressing any issues or concerns, and providing ongoing support to help clients make the most of their health plans. Client Retention: They focus on retaining current clients by offering excellent service and support, which helps in reducing turnover and maintaining a stable client base. Market Analysis: They analyze market trends and competitor activities to develop strategies that can improve sales and client retention. Product Development: They collaborate with other departments to develop and refine health plans and services based on client feedback and market demands. Customer Education: They provide information and resources to help clients understand their health plans and how to use them effectively. Overall, the department aims to grow Kaiser Permanente’s membership base while ensuring that existing clients are satisfied and well-supported. Intern Project(s): Developing and/or implementing of tactical communications plans for special and strategic projects Project management development and exposure, sharing strategic thinking on the communications program management function. Special project identified and framed by the intern that will help the Sales and Account Management department successfully deliver on Kaiser Permanente’s mission and strategy. Target Majors: Computer Science; Marketing; Public Health; Healthcare Administration; Public Relations and Communications Target Skills: Excellent writing and editing skills for copy to be published across mediums. Organizational Skills: Being able to manage and organize large amounts of data and documents. This includes skills in time management, scheduling, and maintaining detailed records. Research Skills: Proficiency in conducting literature searches, understanding research methodologies, and synthesizing information from various sources is vital. Analytical Skills: The ability to analyze data, identify patterns, and draw conclusions is important for identifying themes in community projects. Communication Skills: Strong written and verbal communication skills are necessary for collaborating with medical professionals and presenting findings clearly and effectively. Teamwork and Collaboration: Being able to work well in a team, share ideas, and contribute to group projects is essential, especially in an educational, medical setting where interdisciplinary collaboration is common. Job Summary: Lay the groundwork for a dynamic future with an industry leader. At Kaiser Permanente, you'll forge lasting relationships with colleagues across the organization while enjoying the opportunity to grow your experience and hone your expertise on assignments that have real impact. Our interns have worked on everything from analyzing financial software and developing new marketing strategies, to designing mobile apps and helping clinicians improve care delivery. We want you to get the most out of your time here and will give you projects that challenge you to think freely, question thoroughly, and explore deeply. Essential Responsibilities: + Contributing to a designated project or initiative to meet a KP business objective. + Report development and analytics. + Project management - planning, execution, and measurement. + Learning new applications needed to complete assignments or support the execution of business objectives. + Job shadowing in other functional areas. + Performing additional duties as required. Basic Qualifications: Experience + N/A Education + Pursuing a graduate degree or have completed a graduate program from an accredited university within the last year. + Bachelors degree required. License, Certification, Registration + N/A Additional Requirements: + Aptitude to perform data and process analytics and formulating solutions. + Working knowledge of MS Word, Excel, PowerPoint. Preferred Qualifications: + 3.0 GPA or above + Advanced analytical and problem-solving skills + Proven ability to build effective working relationships as well as strong interpersonal skills + Excellent verbal and written communication skills + Ability to learn quickly and experience producing high quality work in short periods of time. COMPANY: KAISER TITLE: Project Management Master's Intern LOCATION: Walnut Creek, California REQNUMBER: 1336813 External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.