**Job Description** The Program Manager works at the direction of the Director of Programs and will be responsible for managing a functions assigned with Inmate Direct programs. The Program Manager is responsible for working with the assign territory and accounts to ensure all sales and operational goals are achieved and required tasks are complete Primary objectives are to manage and grow existing account/programs while also developing new programs to company strategic growth requirements. **Job Responsibilities** Understand and support the assigned program policies and procedures as well as individual facility policies and procedures to ensure proper and effective implementation of management of each Inmate Direct program. Travel as reasonably required to meet with the Department of Corrections, Correctional Industries, facilities, inmate groups, tradeshows, events, to facilitate sales activities and meet assigned objectives. Meet and develop relationships with Department of Corrections and Correctional Industries leadership and personnel. Ensure all contract requirements are adhered to and weekly/monthly/quarterly reports are submitted on time. Submit Revenue Share requests on time. Maintain travel budget and adhere to travel guidelines per USG travel policy and handbook. Submit expense reports monthly. Assist with the development of catalogs for assigned programs: getting new products approved, price changes, marketing material creation, proofing and ensure catalog distribution is 100% at all facilities. Submit new items samples. Focus on growing current business by adding additional products, programs and services. Create all spec sheets, account profiles, account setup, rules and regulations. Test websites and other future applications to ensure accuracy and user friendliness. Analyze sales data and analyze the competition. Review open order reports for assigned programs and address any issues with the appropriate departments. Analyze and address item stock issues daily with buyers, warehouse and customer service. Handle customer satisfactions daily, work with customer service on open orders, open RMA's, open UAC's, missing refunds, etc. Present to current and potential clients in a professional manner. Constantly analyze competition and industry trends to ensure products and programs are new, innovated and competitive in the market to ensure sales increase in assigned territory, ensure findings are communicated to appropriate company staff. Identify and implement promotional marketing ideas to assist in meeting/exceeding sales goals. Effectively communicate and facilitate meetings with all necessary management and staff with matters that directly relate to assigned territory. Implement programs and ensure all departments are staying on track to meet program launch deadlines. Assist in developing program transportation schedules and productions schedules for in-house programs and USG fleet. Work with transportation to ensure all deliveries are made on time and customer is communicated with. Work with facilities and transportation on all redirect packages. Responsible for maintaining customer communication on a daily basis and keeping accurate updated account information for all accounts. **Qualifications** At least two years of applicable sales experience (Preferably in Packaged Consumer Goods or Corrections Industry Bachelor's Degree in related fie Experience with multi state account Microsoft Office (Power point, Word and E Experience with MRP software and accounting or sales software. **Education** **About Aramark** **Our Mission** Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. **About Aramark** The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .