**Overview** The Project Manager, Operations will assume ownership for contracted services at a building or campus and will lead operational and administrative activities while maintaining effective cost control measures. This position will oversee recruiting, safety, productivity, and quality of operations. **Benefits:** + _A_ BM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Staff & Management (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Staff-Mgmt-11.6.23.pdf) . + Company vehicle for daily commuting and company needs. + 401k options available to full-time employees. + Stock (ESPP) options available to ALL employees. **Essential Functions:** + Establish and maintain strong client relationships with assigned account(s). + Identify areas of opportunity and lead the team to implement process changes in a positive and effective manner. + Promote a strong safety culture and safe work environment. + Effectively recruit, manage, and lead a team of professional employees and supervisors with focus on continuous improvement. + Motivate and develop the team while supporting organizational change. + Ensure work assignments and schedules meet department, facility, and contractual needs; plan, develop, and assign work schedules to ensure service delivery expectations are achieved. + Perform daily quality control inspections to ensure quality standards are met or exceeded. + Adapt departmental plans and priorities to adapt to operational challenges. + Perform time studies to optimize operational tasks, schedules, and staff allocation. + Look for opportunities to increase revenue by providing additional or periodic services to the client. + Drive performance management in performance reviews, setting clear job expectations, coaching and directing staff, and using disciplinary action when necessary. + Special projects and other duties as assigned. **_Education:_** + Bachelor’s degree or equivalent experience. **_Experience:_** + 3 to 5 years of experience, including 2 years of supervisory experience. + Working knowledge of OSHA safety standards and regulations. + Ability to grow strong relationships across all levels of the organization. + Ability to work through ambiguity and maintain composure in a variety of situations. + Passion for excellence backed by a track record of accountability, collaboration, and integrity. + Ability to effectively lead a staff of direct reports. + Exceptional verbal and written communication, interpersonal, consultative, and negotiation skills. + Ability to work in a fast-paced work environment balancing multiple projects and embracing change. + Ability to resolve issues under tight timeframes and pressure. + Ability to prioritize assignments and projects and to multi-task within restricted time constraints. + Excellent written and verbal communication, team building, and planning skills. + Excellent time management and organizational skills, detail orientation with solid analytical, troubleshooting, and decision-making skills + Strong interpersonal skills; ability to develop productive business relationships; and ability to influence and educate key internal clients. + Experience with custodial equipment and floorcare. + Knowledgeable in custodial practices and procedures. **_Other:_** + Ability to adjust work schedule as needed to support the operation. + Solid business acumen and basic accounting principles. REQNUMBER: 96355 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.