Complete Description:
C.1 Scope
The Government of the District of Columbia, Office of the Chief Technology Officer (OCTO) is seeking a contractor to provide HCM Business Analysis services for the implementation of the District of Columbia Government’s new Recruitment and Onboarding application Jobscience and its integration with the District’s PeopleSoft Human Capital Management application.
C.1.1 Definitions
Jobscience
This is the product operates on a cloud based computing platform that is provided by SalesForce, a nationally renowned innovator and provider of cloud based technology.
PeopleSoft HCM
This is a collection of PeopleSoft Human Capital Management modules. The District currently has PeopleSoft 9.0 installed and is looking to upgrade to version 9.2.
DC – District Government of the District of Columbia
The District is the jurisdiction issuing this statement of work.
OCTO - Office of the Chief Technology Officer
OCTO is the District agency that is the technical owner of PeopleSoft.
DCHR – District of Columbia Department of Human Resources
DCHR is the District agency that is one of the business owners of PeopleSoft and defines requirements for PeopleSoft functionality.
OPRS – Office of Pay and Retirement Services
OPRS is the District agency that is one of the business owners of PeopleSoft and defines requirements for PeopleSoft functionality for primarily Time and Labor and Payroll processing
DBMS - Database Management System
Oracle 11G with Real Application Clusters (RAC) configuration is the DBMS currently used for PeopleSoft.
System Environments
OCTO currently maintains several system environments, including test, training, user acceptance, production, and fail-over environments.
C.2 Background
PeopleSoft HCM is the District-wide human resources, benefits, and payroll application. The system is based on various modules of the PeopleSoft HCM suite and was customized to meet the District’s specific human resource management needs.
PeopleSoft is integrated with the Relational Standard Accounting and Reporting System (RSTARS), the District’s financial system, using batch files sent through the Oracle SOA middleware integration suite. This batch integration is bi-directional, with financial attributes sent to PeopleSoft and payroll information sent to RSTARS.
The District currently owns and operates 9 PeopleSoft modules: HR, Base Benefits and Benefits Administration, Time and Labor, Payroll, Talent Acquisition Manager, Enterprise Learning Management, ePerformance, eCompensation, Employee Self Service and Management Self Service.
PeopleSoft was brought online in 2004 for most District agencies.
In April 2009, PeopleSoft was used for all human resource transactions by all agencies including DC Public Schools (DCPS).
PeopleSoft was upgraded to version 9 in 2010.
PeopleSoft tracks and supports over 35,000 District employees from over 70 District agencies. PeopleSoft also publishes District position openings and contains District job applicant information
Other agencies have independent human resources authority, including OCFO and DCPS. They have their own human resource procedures but generally adhere to the District Personnel Manual (DPM).
The objective of this program is to identify, scope, implement, test and deploy new functionality to the District’s PeopleSoft HCM system.
Such projects can be initiated by any of the PeopleSoft HCM stakeholders.
Each project will be vetted by Program Management and will be included in the PeopleSoft HCM roadmap.
Department of Human Resources (DCHR) and OCTO have partnered to implement Jobscience as its new recruitment and onboarding application.
The following are a number of requirements and tasks that the contractor must project manage and oversee as the Technical Project Manager and Business Subject Matter Expert as a part of the scope of work:
- Develop project charter and management plan
- Working with project stakeholders, develop scope definition document
- Oversee and manage the development of the functional and technical requirements document
- Manage the implementation through the full SDLC from start to end following PMI methodologies
- Working with project stakeholders, participate in requirements gathering.
- Communicate with business and technical stakeholders to perform requirements gathering, design, configuration, testing and QA tasks.
- Manage the development of Business Process Diagrams that cover end-to-end processes
- Develop and execute the Organizational Change Management (OCM) plan
- Oversee and manage the development of training content (SOP’s, Job-Aides, Training Videos, etc.) for the new applicant tracking and onboarding applications and processes.
- Participate in the planning and execution of overall project testing including, unit, system, integration, user acceptance, load, stress and performance testing activities
- Participate in the development of the project dry run and cutover plan. Participate in the execution of the deployment tass.
Behavior Characteristics:
Excellent Leadership Skills
Excellent Communication and Presentation Skills
PMP Certification
Skills:
Skill
Required / Desired
Amount
of Experience
Expertise Rating
Experience with MS Office
Required
15
Years
3 - Expert
Experience with MS Visio
Required
3
Years
3 - Expert
Experience with MS Project
Required
3
Years
3 - Expert
Change Management experience
Required
10
Years
3 - Expert
Experience creating Communication plans
Required
5
Years
3 - Expert
SDLC Experience
Required
9
Years
3 - Expert
Experience creating SOP’s, Job Aides, Business Flow Diagrams
Required
9
Years
3 - Expert
Experience with MIS/Software Engineering/Computer Applications experience
Required
9
Years
3 - Expert
Requirements Gathering, Design, Testing and Training experience
Required
4
Years
3 - Expert
Knowledge of recruiting application, policies, and procedures
Desired
1
Years
2 - Proficient
B.S. or B.A. in Engineering, IT, Business or related field of study
Required
Master’s Degree (MIS, MBA or Related Field)
Required
Technical Project Management Experience
Required
10
Years
3 - Expert
PMP Certification
Required
Federal, State or Municipal Government Experience
Required
4
Years
3 - Expert
Experience creating Public Facing Publications
Required
4
Years