customer service portal Understanding of portal/customer facing applications/UI as well as CRM is preferred. Expertise in all phases of the project and project lifecycle
• Full knowledge of project- and project-management standards and practices
• Strong task and budget estimating skills
• Strong technical writing skills
• Working knowledge of systems-development methodologies
• Understanding of business analysis, QA and testing
• Ability to learn new technologies through experience
• Understanding of usability and information architecture
• Full knowledge of production-related matters
• Strong knowledge of web-related matters
• Strong knowledge of MS Word, Excel, PowerPoint
• Strong knowledge of MS Project, Visio
• Strong leadership, team-building and motivational skills
• Strong interpersonal, negotiation and persuasion skills
• Ability to influence without authority
• Strong delegation and training skills
• Strong coaching and mentoring skills
• Strong client-management skills
• Expertise in all phases of the project and project lifecycle
• Full knowledge of project- and project-management standards and practices
• Strong task and budget estimating skills
• Strong technical writing skills
• Working knowledge of systems-development methodologies
• Understanding of business analysis, QA and testing
• Ability to learn new technologies through experience
• Understanding of usability and information architecture
• Full knowledge of production-related matters
• Strong knowledge of web-related matters
• Strong knowledge of MS Word, Excel, PowerPoint
• Strong knowledge of MS Project, Visio
• Strong leadership, team-building and motivational skills
• Strong interpersonal, negotiation and persuasion skills
• Ability to influence without authority
• Strong delegation and training skills
• Strong coaching and mentoring skills
• Strong client-management skills